Azcapotzalco, Mexico City, Mexico
Versatile professional with experience in sales, client success, and operations across multiple industries. Skilled in lead qualification, consultative sales, and optimizing client experiences. Passionate about building relationships, driving results, and making an impact.
Managed customer accounts by evaluating ownership eligibility for potential offers to purchase additional ownerships. Promoted marketing initiatives to encourage owners to attend sales presentations, assisted with reservations, and provided strategic advice on maximizing the benefits of their existing ownership.
Results-oriented professional driving vacation ownership and exchange solutions. Expert in consultative sales, client relationship management, and promoting RCI membership benefits to maximize customer satisfaction and retention.
Responsible for promoting and selling add-ons to customer accounts, upgrading cellphone plans, and clarifying billing statements. I focused on building strong interpersonal connections with customers to ensure they received the best possible solutions for any issues they encountered.
Driven professional delivering seamless reservations and exceptional guest experiences. Skilled in sales, upselling, and loyalty program promotion, ensuring customer satisfaction and repeat business.