Metro Manila, National Capital Region, Philippines
With over 10 years of experience in IT & SRE operations, I transitioned to project management in 2020, successfully integrating technical expertise with strategic planning to enhance team efficiency and project success rates. Key Strengths: ● Technical Expertise: Extensive knowledge of IT systems, software development, and SRE operations. ● Project Management: Proficient in Agile methodologies and leading cross-functional teams. ● Risk Management: Skilled in identifying, assessing, and mitigating project risks. ● Information Security: Continuously identifying security vulnerabilities and ensuring a closed-loop security framework. ● Data Analysis: Utilizing data-driven insights for decision-making and performance tracking. ● Communication & Collaboration: Effectively coordinating across engineering, product, and executive teams. ● Problem-Solving: Strong analytical skills to resolve technical and managerial challenges efficiently. ● Project Reporting: Providing timely and transparent updates on project progress and key milestones to stakeholders. ● Cost Management: Ensuring budget control and cost optimization throughout project execution.
Reporting to the Operations Department, I led end-to-end product project management across the product lifecycle, transitioning from technical management to a product and business-focused role. Developed strong insights into business operations, user needs, and market requirements to drive product growth and optimization. Key Responsibilities: 1. Managed end-to-end product lifecycle, ensuring timely delivery, quality execution, and business alignment. 2. Developed project plans and coordinated Product, Engineering, Design, Marketing, and Operations teams. 3. Monitored project progress, managed risks, optimized resources, and improved efficiency. 4. Gathered market insights, user feedback, and business needs to drive product improvements. 5. Ensured product initiatives aligned with company strategy and business growth goals. Key Achievements: - Collaborated with management, government authorities, legal/compliance teams, and internal teams to complete product licensing and launches within regulatory timelines. - Delivered product enhancements and marketing initiatives based on market and customer feedback using Agile methodologies. - Launched multiple product campaigns, including Philippine holiday events, cultural celebrations, and community programs on schedule. - Recognized for effective execution, cross-functional collaboration, and delivering solutions aligned with customer needs.
With over a decade in IT and SRE, I transitioned into project management in 2020, integrating technical expertise with strategic planning. I applied project management methodologies to enhance efficiency while refining my analytical, communication, and execution skills. Key Responsibilities: 1. Established a company-wide project management framework. 2. Assisted leadership in project planning, resource coordination, and risk management. 3. Provided project management consulting and training. 4. Managed full project lifecycles from initiation to closure. 5. Identified and resolved critical project challenges, ensuring quality, cost, and timeline compliance. 6. Monitored project progress and published performance reports. Key Achievements: - Led product management and collaboration initiatives, reducing IT and infrastructure costs by 20%. - Deployed and upgraded an internal communication system for 2,000 users. - Implemented an enterprise security risk and monitoring platform. - Designed and executed an office security audit program. - Developed domain anti-blocking strategies and performance analytics. - Achieved annual cost savings of ~CNY 22 million through budget optimization. - Managed corporate restructuring, integrating 400+ employees across subsidiaries. - Led a brand consolidation project for 200+ employees and multiple products. - Developed an enterprise knowledge-sharing platform. - Managed large-scale product integrations to enhance efficiency. - Supervised communication application development, improving collaboration. - Coordinated major corporate events for 1,000+ employees, integrating online/offline systems.
This role marked my transition from a technical engineer to management, strengthening my expertise in project operations and cross-functional collaboration. Key Responsibilities: 1. Conducted industry research and competitive analysis to guide product updates. 2. Analyzed requirements, performed data analysis, and proposed improvements. 3. Coordinated teams, prioritized tasks, and ensured development progress. 4. Defined and validated project scope with Business Analysts. 5. Led key activities, including project kickoff, status updates, and UAT testing. 6. Managed customer expectations to ensure satisfaction. 7. Tracked industry trends, user feedback, and business needs for iterative product improvements. 8. Oversaw UI/UX workflows, wireframes, and User Requirement Specifications (URS). Key Achievements: - Managed multiple iterations of **Le Paradise (乐天堂), Betway, and TLC** membership management systems. - Designed an affiliate management system, optimizing operations and decision-making.
This role extended my work at CPG, with a stronger focus on cloud services and system management. Key Responsibilities: 1. Managed WebLogic, JBoss, Jenkins, Nginx, VMware ESX, and cloud environments. 2. Oversaw Dev, UAT, STG, and Production infrastructure. 3. Administered Unix, Linux, VMware, and Windows service platforms. 4. Automated deployment, system monitoring, and performance analysis. 5. Optimized scalability, redundancy, and resource allocation. 6. Led system updates, security measures, and incident response. 7. Provided 24/7 operational support, ensuring system stability. Key Achievements: - Optimized domain management for efficiency. - Improved CDN performance, reducing static load time by 30%. - Automated cloud and CDN operations, managing hundreds of nodes. - Enhanced incident response, cutting resolution time to 15 minutes. - Accelerated deployment by 30%, improving test accuracy. - Strengthened system monitoring, reducing downtime by 70%.
This role marked my transition from IT/OA management to product operations, where I took full responsibility for online product maintenance. Key Responsibilities: 1. Managed lottery website operations, ensuring stability. 2. Oversaw domain, certificates, CDN, virtual apps, and databases. 3. Ensured security and scalability per business policies. 4. Monitored and resolved system issues, maintaining backups. 5. Optimized cloud resource usage for peak performance. 6. Maintained IT asset inventories and SOP documentation. 7. Planned and managed AWS & Azure environments. Key Achievements: - Increased uptime to 99.95%, reducing downtime to <5 min/month. - Cut cloud costs by 20% through infrastructure optimization. - Led disaster recovery, achieving RTO under 30 min.