Fussenegger Werner

Senior Manager Customer Care bei Zumtobel Lighting

Austria

About

Experience

  • Senior Manager Customer Care at Zumtobel Lighting
    Sep 2018 - Present · 7 yrs 11 mos

  • Head of Global Front Desk at Zumtobel Group
    May 2015 - Present · 11 yrs 3 mos

    Lead and further develope the global complaint handling process and structure

  • Tridonic ()
    • Channel Manager Distribution
      Sep 2014 - Apr 2015 · 8 mos

    • Business Development Manager Signage
      Aug 2012 - Aug 2014 · 2 yrs 1 mo

      create business plan und develope market structure USA/CD market analysis and development od distribution partner in ZA develope new application segments develope a net work of partners in the market ( manufacturers of PMMA, foils, flexface...) monitoring of new technologies

    • Head of Global Sales LED
      Jan 2001 - Jul 2012 · 11 yrs 7 mos

      develope the LED business at Tridonic address the segments ComRef and Signage develope a dedicated sales structure for Signage with direct sales und distributors lead a team of sales project managers and LED experts