New Delhi, Delhi, India
• Manage 5 Hyper local Dark Store delivery . • Following SOP for operation . • Following SOP for cod collection and deposition • Revert on mail clint escalation • Manage SM and TL for al l DS • Arranging RCA from SM and deep verifying on breach order . • Taking G meet call for daily operation. • Absorve operation issue and provide solution . • Controlling all ds for 2 Hrs delivery on time . • Controlling losses on inventory and RTO . • Following SOP for cod collection and deposition • Controlling on MDND and POD . • Marinating data loss and absconding rider .
Manage all store inventory and first mile and last mile
• Handling 15 in-house manpower for live order process . • Managing 60 rider for last mile delivery. • Managing 64000 item’s inventory. • Managing unloading inventory item’s vehicle on daily basis. • Managing FIFO and LIFO as per requirement. • Ensure 0% wastage packaging material. • Ensure under 3 rs wastage . • Controlling on inventory’s item damaged.
• Handling health kart and FNP purple and decathlon Clint’s last mile . • Handling All health kart and Muscleblazz inventory . • Handling 2 TL and 3 picker packer for order process . • Managing unloading inventory item’s vehicle on daily basis. • Managing FIFO and LIFO as per requirement. • Ensure 0% wastage packaging material. • Ensure 0% damaged inventory item’s . • Managing 25 rider’s for same day delivery. • Manage POD for MDND. • Manage customer’s complaint solution. • Handling COD collect and deposit to cms . • Maintain SOP for live order’s . • Hiring rider’s for delivery. • Knowledge of all north delhi and central delhi ‘s area .