Lagos, Lagos State, Nigeria
Every day in Nigeria, people visit three, four, sometimes five pharmacies looking for a single medication. Not because it doesn't exist but because no one has built the system to find it. That's the problem I wake up daily to solve. I'm the Co-Founder and Chief Product Officer of Pharmarun, Africa's medication access infrastructure platform connecting patients, pharmacies, hospitals, insurers, and logistics providers into one coordinated system, so that once a prescription is written, it gets filled. Reliably. Affordably. Fast. We've grown to 1,000+ pharmacy partners, thousands of users, multiple insurance and hospital partnerships, and 36 states in Nigeria. Powered by inventory visibility, intelligent order routing, enterprise APIs, and Tina,our AI health assistant. My product instincts were built across a decade+ at Jumia, Seamfix, and MAX.ng - moving from customer experience and technical support into product management, and learning that the best products are built from deep empathy with the people they serve. I also sit on the board of the Africa Digital Health Networks (ADHN) as the voice on Youth and Innovation. If you're building in healthcare or thinking about medication access on the continent, let's connect.
Pharmarun is Africa's medication access infrastructure platform connecting patients, pharmacies, payers and logistics providers into a single coordinated system for medication fulfillment and last-mile healthcare delivery. As Co-Founder and CPO, I lead product strategy and execution across the full Pharmarun ecosystem. Also responsible for product culture, customer experience, PM hiring and development, and cross-functional alignment across all internal teams
Contribute to governance and strategic direction for a pan-African digital health network focused on accelerating digital health adoption across Africa. Serve on the Youth & Innovation Docket, driving initiatives that position young people as active builders and decision-makers in Africa's digital health future.
Owned product strategy and execution at one of Africa's leading mobility and logistics platforms. Worked across rider-facing and operations products in a fast-paced, high-growth environment.
Led product development for identity verification and digital infrastructure products. Managed the full product lifecycle from discovery through delivery, working closely with engineering and business teams to build solutions for enterprise clients across Africa.
Built and led Seamfix's customer support function. Established the team structure, processes, and standards that formed the foundation of the company's customer experience operation. Managed technical support delivery, issue resolution, and ensured clients could effectively adopt and use the company's identity and digital infrastructure products.
Progressed from frontline CX into a role focused on building the capability of the people behind it. Trained and onboarded call centre agents, led recruitment and interviews, mentored team members, and served as a process auditor for quality and issue resolution. Effectively owned the quality and consistency of Jumia's customer experience operations, a formative experience in systems thinking, people development, and operational excellence.
Delivered frontline customer support for one of Africa's largest and fastest-growing e-commerce platforms during a pivotal period of expansion. Developed a deep understanding of customer behaviour, pain points, and service delivery at scale. The foundation that shaped my product career.