Zollikon, Zurich, Switzerland
Member of the Enterprise Board Head of Sales, Delivery & Product Management for Corporate Telco Business , Leading IoT Business, Organisation with 500 FTE's, Specialist Sales, Product Management, Design&Delivery Development & Business responsibility for 5G business Management of Global Partnerships & partner business for Mobile & IoT
Development of digital payment and billing solutions and operation processes Process standardization and automatization with Robotic Process Automation Applying SAFe Responsible for the e2e order to cash process for the B2B business unit (invoicing, dunning, collection) as well as complaint to solution Department head with units including billing operation, process and strategy, data quality management, as well as agile developement teams Quality assurance for 3.6 Mio bills Budget responsible for personnel, IT developement; mail and transaction costs, receivables and receivable losses
PhD research and consulting on business model innovation and design thinking Devising and executing a research plan for quantitative and qualitative research into idea generation for business model innovation and enabeling organizations for major change with design thinking in established firms, writing peer-reviewed scientific journal, book chapter and conference publications, preparation and moderation of creativity workshops, client acquisition for applied research projects, tuition in masters level and MBA courses.