Friederike Hummel

strong communication skills • dynamic and flexible • customer centric • multilingual • translation

Netherlands

About

Experience

  • Medior Account Manager at skydreams
    Feb 2023 - Present · 3 yrs 5 mos

    Management of the client portfolio for the DACH market - onboarding - relationship management - cross-sell and up-sell - complaint management Addition responsibilities - translation coordinator - facilitator of cross-functional collaboration aimed at improving the collaboration within the CSM team and the broader team

  • Envista Holdings Corporation (Amersfoort, Utrecht, Netherlands)
    • Senior Customer Service Associate at Kerr
      Aug 2022 - Jan 2023 · 6 mos

    • Customer Service Associate at Kerr
      Jan 2021 - Aug 2022 · 1 yr 8 mos

  • Project manager, Translator at Glossa Group GmbH
    Apr 2017 - Mar 2020 · 3 yrs

  • Scientific Assistant at Johannes Gutenberg-Universität Mainz
    Oct 2016 - Feb 2017 · 5 mos

  • Intern at German Federal Language Office
    Feb 2016 - Mar 2016 · 2 mos