Tønsberg, Vestfold og Telemark, Norway
Joined EG to lead the integration of PatientSky following its acquisition, ensuring smooth alignment of systems, processes and workflows across all departments. Owned the onboarding for Support, Customer Success, Delivery, Finance and Sales teams, making sure their requirements were met in the new systems and processes. Managed the migration of critical data (CRM, Support, ERP) including export, cleaning, validation and import to guarantee data integrity and avoid loss. Ensured that all financial, operational, and commercial data met EG’s standards and provided training to the new CEO on reporting, analysis and data-driven decision-making. Standardized and documented key operational processes to ensure consistency across teams and facilitate long-term scalability. Collaborated with department heads to identify gaps, optimize workflows and implement best practices in the new setup. Trained and supported staff on new tools, processes, and reporting systems to ensure adoption and minimize disruption. Monitored KPIs and reporting accuracy post-integration to ensure operational continuity.
Overall responsibility for Sales, Customer Success and Customer Support across all group companies including strategy, target setting, execution, and budgeting. Shared P&L responsibility with the CEO, driving both revenue growth and profitability. Owned all partner relationships, including signing new partners and re-negotiating existing agreements to expand the product offering and increase revenue. Led several cost takeout initiatives to improve efficiency and strengthen margins. Ensured all operational and commercial data was reliable, structured and accurately reported to the CEO and Board to support data-driven decision making and a good understanding of status quo. Drove cross-functional commercial initiatives to enhance customer retention, operational performance, and scalability across the organization. Member of the Deal Team alongside the CEO and CFO during PatientSky’s successful exit process.
Led a motivated sales organization focused on building a healthy pipeline and delivering predictable, sustainable revenue growth. Held an individual sales quota, consistently achieving personal targets while driving team performance and development. Contributed to the company’s GTM-strategy, ensuring sales execution aligned with product direction and market opportunities. Recruited, coached, and developed sales representatives to achieve individual and team performance goals. Led the commercial and cultural integration of three acquired companies, aligning their sales-teams, processes and sales practices with group strategy and values. Fostered a culture of accountability, collaboration and customer focus.
Led a motivated sales team focused on building a healthy pipeline and delivering predictable, sustainable revenue growth. Held an individual sales quota, consistently meeting personal targets while driving team performance and development. Implemented structured sales processes and clear performance metrics to improve win rates and forecast accuracy. Contributed to the company’s GTM-strategy, ensuring sales execution aligned with product direction and market opportunities.
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