Vernier, Geneva, Switzerland
ICT Engineer, with 20 years of experience in the management of network and telecommunication services, I have significant experience in managing people, projects and resources in large international organizations and multicultural environments. ITIL certified expert, I regularly refer to this best practice management framework to implement changes in organizations, even beyond traditional IT context. I also have a master in international negotiation and policy-making, which is a great asset when preparing and developing long-term strategies.
• Management of various contracts and assistance to technical experts in the preparation of invitation to tenders. • Member of the ATS specification committee for the review of invitation to tender documents • Technical manager of the ATS Desktop Support Service
Senior engineer in BE-ICS group, in charge of: • Assist the group leader in the management of the group, • Identify service process improvements and conduct projects to implement them, • Conduct special projects related to sensitive issues, The Industrial Controls & Safety Systems Group provides solutions and support for industrial control systems and develops, installs and maintains CERN's safety systems including fire and gas detection, evacuation and access control. It includes 80 staff with a mix of engineers and technicians, and 100 subcontractor’s technicians.
The Communication Systems group is in charge of operating and developing the CERN data and telecommunication networks. This includes several IP networks (80 000 active IP devices on CERN sites and a worldwide 10Gbps network), mobile services (5800 GSM subscriptions), fixed telephone services (12 000 users), and a safety radio communication network (350 TETRA terminals). It includes 45 staff with a mix of engineers and technicians, and 20 subcontractor’s technicians. Main duties in this context: • Co-responsible for the Financial management and planning of the annual group budgets (~10 MCHF/year), • Co-responsible for the staff management (recruitments, promotions, safety and motivation): 45 engineers and technicians, • Supplier management: call for tenders (more than 20 contracts for at cumulative budget of 73 MCHF in 15 years), drafting of service level requirements with customers, negotiation of contracts, supplier’s performance supervision (SLA), and financial management. Writing of recommendations for the CERN finance committee for the award of contracts, • In charge of relations with the Swiss and French telecommunication regulators (ARCEP/ANFR, OFCOM), in particular for the assignment of PMR and mobile frequencies for CERN, • External representation of the IT Department in CERN coordination meetings and international conferences.
Within the ITU Telecom unit, I was in charge of organizing the network and telecom services to support the communication needs of the ITU staff and exhibitors at the venue (typically: event network, telecom networks, and information kiosks).
Project management and implementation for LAN/WAN interconnection services (CISCO routers, Leased lines, ISDN, Frame Relay, X25).
Maintenance and deployment of LAN/WAN networks with various technologies (TCP/IP, ATM, Ethernet) in a campus of 10 000 work stations.