Arnhem, Gelderland, Netherlands
Business Data Analyst in the Business Control & Planning Department with a strong foundation in management and a deep passion for data analysis. Skilled in building analytical models, analyzing and interpreting data sets, and delivering insights that drive strategic business decisions. Known for strong written and verbal communication skills and a results-driven approach. I am highly committed to meeting deadlines, prioritizing tasks effectively, and engaging with senior management to support streamlined communication and organizational efficiency. Experienced in implementing new software solutions and optimizing processes to enhance data accessibility and decision-making across teams.
+ Guide team members in their personal and career development. + Assign work areas and set priorities in for example tasks, responsibilities, projects. + Support and enhance interdepartmental collaboration. + Maintain and prepare internal procedures and recommend various improvements. + Assess and promote compliance with current rules, policies, and standards of the organization.
+ Assisted Sales Account Managers with new and existing customers in the Food & Beverage industry. + Trained Marketing, Innovation and R&D teams by scheduling online or onsite meetings to present market research solutions. + Built and maintained client relationships. + Set up of mailing with tailored made reports and ad-hoc analyses.
+ Resolved customer issues by phone, email, and webchat. + Performed tasks aligned to customer contact activities, for example translation requests, website quality reviews and website testing. + Analyzed customer needs making appropriate recommendations for purchases, enticing customers to buy. + Assisted the B2B team by sending quotes, preparing offers via email, and following up on orders and shipments.