Atlanta, Georgia, United States
Supply Chain professional delivering supply chain solutions within the areas of customer service, purchasing, planning, and eimployee development. A senior planning professional who excels at developing and implementing sales, production, and operational plans for diverse business units. A proven manager and team player in the S&OP process, on several ERP projects, working effectively with all organizational levels, providing crisis resolution, and developing team members. Career encompasses strong leadership skills, in conjunction with extensive hands on project implementations - combining advance logistics technology and business solutions - and supply chain operational expertise. Proven reputation of exceptional performance in the following areas: Specialties: *Communication Skills * Relationship Building * Customer Focus * Problem Solving * Innovative * Creative * Superior Execution * Collaborative * Resourceful * Volume Forecasting * Training & Development
Managed team of professional test and balance engineers (TBE), field technicians, and commissioning (CxA) engineers. • Provided logistical support to customer base. Scheduled personnel to meet customer needs, balanced with corporate fiscal goals. Determined needs based on established construction milestones and frequent interaction with appropriate contractors. • Worked with sales team, engineering group, and field personnel to develop weekly project schedule and future team plans. • Distributed project pre-engineering packages to field personnel in a timely fashion. • Coordinated flight and travel plans for all field personnel. Also coordinated equipment supply for personnel with purchasing and engineering.
Managed the international supply chain function for 10K+ SKUs in the high volume line. • Determined production needs based on established inventory level policy and monthly sales projections for Ciba Vision global high volume contact lens business. • Worked with domestic and overseas factories to develop both high level and specific weekly supply plans. • Distributed and allocated product as necessary to appropriate regional distribution centers to ensure customer service levels.
Managed a team of 6 professional planners in the sales forecasting process. • As the initial manager, developed the sales planning process, including the product transition milestone tool. Defined metrics for sales and the planning process. • Developed monthly/weekly process flow for sales planners. Installed relevant KPI’s for planners MBO’s. Wrote job descriptions for sales planning team as well as related functions. Negotiated parameters with all involved disciplines. • Initiated root cause analysis for monthly operational summary.
Managed a team of 3 demand planners, 3 allocation planners, and the SAP master data manager. • Key project manager in relocation of Operation Planning group from Knoxville, TN to Atlanta, GA. Served as initial Hiring manager for all operations planning groups. • Participated as Operational Planning representative in Logistics Innovation projects as required. Served as main resource for systems crisis resolution. Oversaw the training and coaching of new Operational Planning hires. • Supervised demand planners/supply managers in their performance of the S&OP (Sales and Operational Planning) and finished goods procurement processes. Key areas included: top down sales forecasts, product procurement, due-in maintenance, order management process, and DRP strategy. Kept lines of communication open with sales, marketing, customer service, product planning, and finance with weekly status reviews, product availability information, model risk assessments, and monthly executive operational reviews.
• Managed the supply chain function for the Video Equipment product line. • Supervised finished goods procurement agent and industry analyst.
• Managed PSI process for OEM and secondary brands’ color and projection television lines. • Developed top down forecasts, determined production requirements, communicated purchase order details to vendors, and maintained inventory control process. • Facilitated S&OP meetings with marketing and sales, and production meetings with factory and vendor representatives. Communicated with stakeholders on key operational issues.
• Managed order process for Audio product lines. • Duties included: prioritizing orders by DC, product diversions, managing product phase out/in, gathering sales forecasts, and determining and maintaining monthly allocations. • Sales administration representative to monthly S&OP Meeting. Provided latest sales forecasts, sales trends, KPI review, and weekly sales opportunities.