Blagnac, Occitanie, France
Leading a team of contract managers negotiating procurement contracts related to supplier support to Airbus' airline customers, and to Airbus' aftersales business (power-by-the-hour maintenance, retrofit/upgrades, working parties, aircraft conversions, corporate jet outfitting, flight simulators etc.), training airlines on supplier support conditions, developing contract vehicles for new business models...
Leading a diverse team at the crossroads between Customer Services and Procurement in charge of: - Setting the standards and negotiating with suppliers support contracts for the benefit of Airbus and its airline customers - Training airlines on those contracts - Developing digital tools to monitor supplier contractual performance and share with customers those conditions and performance - Yearly supplier rating based on customer survey - Contracting and monitoring processes
At the time of Airbus' acquisition of the majority stake in Bombardier's CSeries aircraft program renamed A220, co-ordination of procurement contractual activities in Montreal and at the Airbus sites, including contract amendments, re-scoping, calls for tender, through building new contract templates, policies and processes, and negotiations with suppliers. Set up and support of the contractual basis for the A220 final assembly line in Mobile, AL.
Representing the Contracts Division in the Private & Executive Aviation Sales Business Unit; Direction of aircraft specification reviews for aircraft sales and cabin outfitting offers; Completion of aircraft customization budget evaluations or specification comparisons within Airbus product lines and competing products for customers’ aircraft evaluation; Supply of commercial justification of pricing policy; Negotiation of contractual agreement on aircraft customization from customers, in line with Airbus Operating Plan and industrial constraints; Coordination of the support to sales from other Airbus departments (Pricing, Engineering, Programs) and completion centers for VIP cabins
Representing the Contracts Division in the Asia Sales Business Unit; Accountable for the aircraft contractual definition as a leader of the customization process and customization team for several airlines ranging from A319 Low Cost Carriers to A380 Flag Carriers; Sole interface between Airbus and the airline for new aircraft specification and related commercial agreement; Sales of profitable customized definitions up to aircraft invoicing and delivery; Responsible for the Contractual Definition Freeze before aircraft definition handover to Program department; In charge of aircraft standard specifications, customization and certification matters during sales campaigns
Airline engineering support including standby coverage; Resolution of technical queries; Monitoring of in-service events; Identification of potential impact and launch of appropriate corrective actions with relevant design organizations and the Service Bulletin Control Board; Major In-Service Problem (MISP) leader; On-site assistance as a troubleshooting specialist; Leader of the Airline Cabin Condensation Working Group
Airline product support; Spare parts provisioning and technical assistance in matters of line/heavy maintenance, ‘Aircraft On Ground’, major incidents, initial provisioning, retrofit and Airbus’ assets conversion; On-site assistance as a spares representative within working parties; Hosting initial provisioning conferences for airline customers