Greater Adelaide Area
Service ♦ People ♦ Safety ♦ Analytical ♦ IT Savvy♦ An experienced International Air Freight Cargo Terminal Operations Manager responsible for Managing Teams, Customer Airlines and Freight Forwarders, Revenue and Costs ensuring budgeted financial targets , Safety Targets and Customer Service Level agreements and were achieved. As part of the Senior Management Team at Australian air Express (AaE) I was involved in contract negotiations and represented the company at International Ground Handling Conferences (IGHC). Since 2001 have been able to maintain 100% market share of all carriers operating into Adelaide • Ability to communicate at all levels. • Experienced Customs and Quarantine approved warehouse manager • Customer Focused. • Strong Data and Financial Analytical Skills. • To recognise business opportunities, develop plans and implement them. • Proven record of surpassing agreed Financial and Operational KPI’s. • Able to work in a strong compliance environment. • Experienced in managing and developing teams. • Able to maintain Safe working environments • Respectful
Operation Manager - Adelaide International Freight Terminal• March 2013 – Present International Terminal Manager – Qantas Responsibilities: • Manage the Adelaide International Freight Terminal and Perishable Facility • Manage a team • Safety Management. • Customer Service Manager for customer airlines. • Manage labour and operating costs. • Ensure all government authority regulations such as Customs, Quarantine, CASA and Officer of Transport Security are being adhered to. • All airline requirements were met. Achievements: • Involved in the successful tender of the Air Asia Contract for Cargo Handling in Adelaide • October 2012 Australian air Express was sold to Qantas Freight with 2013 efforts spent on integrating the business including ➢ Replacing all IT Hardware. ➢ Software changes. ➢ Staff training. ➢ Managing staff expectations.
Responsibilities: • Responsible for the International Operations in Adelaide, Perth, Darwin including Dili (East Timor). • Ensure customer airline service level agreements were met. • A member of the negotiating team for existing and new airline handling contracts. • Managed the Air North Belly space from Darwin to Dili. • Represent Australian air Express at the International ground handling conference’s. • Responsible for the P&L of SA, NT and WA managing both costs and revenue ensuring EBIT targets were reached. • Ensuring all government and airline requirements were adhered to. • Responsible for the health and safety of all employees. • Manage the Adelaide Airport Perishable Facility. Achievements: • Involved in the successful tender of the Emirates Contract for Cargo Handling in Adelaide.
Manage International Freight Handling Terminals in Adelaide & Darwin and Dili ( East Timor Achievements: • 2005 Australian air Express was requested by Industry and Government to manage over the Cold Store Operations at Adelaide Airport. • 2007 part of the team that negotiated with the state government to receive 200K subsidy to cover the cost of managing and upgrading the Adelaide Airport Cold Store Facility. • 2006 represented Australian air Express at the initial meetings prior to joining the Core Group of Influence Forum, set up by IBS Software Services, participating in the development of a next generation air cargo and logistics management system allowing me the opportunity to travel to India. • 2006 Implemented a new IT solution when Customs introduce a new Integrated Cargo System. • September 2001 Ansett collapse –overnight we were required to service Cathay Pacific and Malaysian Airline’s. • 1999 and 2009 Winner of the Singapore Airlines award – Best of 27 similar sized ports Auckland Chicago Nagoya and Rome.
Coordinate Freight Export and Import activities for International Carriers
Handling Domestic and International Freight Passenger Ticketing and Check In