Greater Toronto Area, Canada
Frank is a Principal and Managing Director at STRATIFi, a Toronto-based company that offers valuable management consulting and IT services for businesses of all sizes. With over 30 years of experience in diverse and successful businesses, he is an IT, strategy, and process expert who can help clients achieve their goals and overcome their challenges. Frank has a proven track record of leading and delivering major initiatives across various business functions and industries, leveraging his extensive expertise in enterprise IT, business strategy, project management, software engineering, operations, innovation, and six sigma process re-engineering. He has also cultivated strong networks and fostered innovative, open, and productive company cultures, guided by humility, respect, and trust. As a leader, he is passionate about building high-performing teams, empowering his employees, and driving high engagement and results. Frank is also a recognized thought leader and influential speaker in his field, having been invited to share his insights and best practices by prestigious organizations and events such as CIO Magazine, Dreamforce, IBM Amplify, International Quality and Productivity Centre, Purchasing Management Association of Canada, Canadian Professional Sales Association, GTEC, and the General Electric E-Commerce Council. He is fueled by his entrepreneurial spirit and dedication to success, and always strives to provide value and excellence to his clients and partners.
• Led technology strategy and execution at Guardian Dentistry Partners, focusing on standardizing Practice Management System (PMS) and AI Diagnostics platform for efficiency and patient care. • Built enterprise data strategy with centralized data warehouse and data governance framework to improve access, integrity, and decision-making. • Currently rolling out Denticon and Pearl AI across all practices to enhance operations and evaluating MSP strategy for IT infrastructure optimization.
STRATIFi is a Toronto based company that offers valuable Management Consulting and IT Services for businesses of all sizes. Leveraging our network of knowledgable and experienced professionals we can provide a wide range of services from project-based engagements to staff augmentation. At Stratifi we have one simple objective - to help your business succeed. Deep rooted in technology, strategy develoment, digital services, process improvement, application development and project management we focus on execution and rapid value creation. Stratifi can help you with your critical projects, strategy development, enterprise systems implementations, cloud migrations, business integration, digital transformation and much more.
Responsible for creating and executing the technology strategy, aligning it with the organization's business objectives. Key achievements include the successful deployment of Microsoft Business Central ERP and Dynamics CRM, optimizing operational efficiencies and enhancing customer relationship management. Provided strategic leadership, ensuring seamless integration and adoption across departments, and facilitated change management processes to drive sustainable growth and innovation.
For 8 years, Frank was the VP of Technology and Customer Care at Cardinal Health Canada. He was also director of the Canadian business. In this role, he lead six national teams including Technology, Contracts, Customer Care, PMO, BI&A and Lean Six Sigma. Some notable accomplishments while at Cardinal Health include: - Led corporate strategy workshops with senior leaders to define the long-term business strategy - Led the redesign and deployment of the Ecommerce Storefront on HCL commerce which generates over $120M in sales per year - Successfully deployed Salesforce.com CRM across all sales and service teams - Re-engineered the RFP and contracts process to drive better collaboration, better productivity, happier employees and fewer missed bids - Restructured the customer care organization to align with customer segments and regions resulting in better service levels - Created the 3-year Ecommerce strategy under a mutli-pronged focus on attract, retain and grow. In three years, Ecommerce sales grew 200% - Created the B2C Home Healthcare Strategy with a multi-channel focus built upon a strong digital footprint and reliable support & logistics. - Stood up and managed the Canada Project Management Office - Stood up and managed the National Lean Six Sigma team. Created the 5-year technology strategy based on the business strategy as well as short-term priorities
Co founder of ServiceHorn.com. Connecting local and reliable service providers of any kind with people in their area looking for their help. Co-lead the business vision, strategy and product roadmap.