Francois Guissard

Senior Localization Program Manager | AI Automation & Process Optimization | SaaS & Global Operations | Ex-Amazon | Python • RPA • APIs

Barcelona, Catalonia, Spain

About

Senior Program Manager with 10+ years of experience leading global operations, SaaS implementations, and large-scale transformation initiatives. At Amazon and in consulting environments, I’ve delivered measurable business impact through process optimization, workflow automation, and data-driven decision-making. I specialize in applying AI and automation (Python, RPA, APIs) to: Reduce manual workload Improve operational scalability Accelerate go-to-market execution across 20+ international markets Key impact • 25% operational efficiency improvement through automation • 15% faster global content delivery • 12% reduction in manual KPI analysis • Team leadership (up to 5 specialists) Experienced working with Product, Engineering, and executive stakeholders in complex global environments. Core areas Program Management | AI & Automation | SaaS Operations | Process Optimization | Global Operations | Localization Tools Python | SQL | Zapier | UiPath | Blue Prism | APIs | Jira | Notion Based in Barcelona | Open to international and remote environments.

Experience

  • Senior AI Consultant at OptimoTech
    Sep 2024 - Present · 1 yr 10 mos

    Designed & deployed automation solutions for freelancers and SMEs using Python, Notion, and AI APIs Built end-to-end productivity tools, chatbots, and workflow automations tailored to user needs Provided hands-on training and support, empowering clients to scale with smart technology

  • Amazon (Full-time · 4 yrs 7 mos)
    • Localization Program Manager - Vendor & Capacity Management
      Mar 2021 - Sep 2024 · 3 yrs 7 mos

      -Driving process improvement projects that increase team efficiency and excellence in the area of recruitment, selection, training, and performance of vendors, capacity management, payment -Driving the implementation of tooling and automation in the various areas of vendor management and localization, - Developing and maintaining an accurate and diverse vendor database following and anticipating business needs -Collaborating with internal and external stakeholders to maintain appropriate vendor-specific procedures, solutions, and instructions -New hires onboarding

    • Translation Specialist
      Mar 2020 - Mar 2021 · 1 yr 1 mo

      Translation specialist EN ES FR

  • Logistics Specialist at Lonza
    Apr 2018 - Mar 2020 · 2 yrs

  • Quality Assurance Project Manager at HEC Liège
    Sep 2015 - Apr 2018 · 2 yrs 8 mos

    Defined editorial quality standards and conducted client-oriented publishing support. Coordinated updates and analysis reports with internal and external partners