Greater Milan Metropolitan Area
General Manager with 20 years experience in developing B2B in residential and commercial industry in Europe, Middle East and Africa. Proven track record of achieving business objectives through customer satisfaction, process improvement and talent development. Demonstrable success working across culture and multiple business models. Strong capacity in developing strategies and implement them. Drives change
We are providing HVAC solutions in multiple industries through multiple brands such as CARRIER, CIAT and RIELLO. Our offering covers Sales, Service and Rental of equipment.
Lead a sales, service and rental organization of 900+ people and $450+ Million in the water industry in Europe including France, Germany, Switzerland, Italy, Spain and Portugal. Serve various industrial customers such as GE, Siemens, Veolia, Suez, Saint Gobain Distribution.
Develop and execute strategy to become a global leader in the Municipal and Industrial water markets. Develop reliable supply chain and align organization towards operational excellence in manufacturing to better serve our global customer base with our engineered to order and built to order solutions. Achieved 6% year over year revenue growth and 30 bps profitability improvement over the period.
Lead $400M+ sales in Europe, Middle East and Africa. Develop and implement strategic and operational plans to grow business in the building trade, agriculture, irrigation and municipal water markets. Responsible for build to stock, build to order and engineering to order products sales and services. Manage 300 people across the region including 4 sales subsidiaries in Europe, one representative office in Moscow and one in Lebanon. Continuously look for sales efficiency improvement in driving change through channel optimization, including group company mergers, process improvement and talent development. Member of the board of Directors, actively participate in strategic planning and decision making around business development, acquisitions, manufacturing footprints
Export Sales Director: Responsible for sales through distributors or agent in West Europe, Middle East and Africa. Brought 39% sales growth in the last two years to reach $96M leading a team of 7 area sales managers from different culture and background located throughout the region. Open up a representative office in Russia for better market penetration Customer Service Supervisor: Supervise all the sales process from price list to quotation, order entry and shipment for the EMEA Region. Total business covered was $370M. Major responsibility together with day to day activities lies in process improvement using Six Sigma problem solving tools
Organization and management of the local sales force including field sales, back office, product management and marketing for a total of 40 people and $19M. Major achievements during the period is a 26% business growth, c.r.m implementation, organizational change, better product marketing and consistent channel development and market penetration.