Francis David Regalado

Experienced Virtual Assistant and Operations Support specialist with 6+ years in customer service, sales, and admin. Supported businesses in real estate, solar, telecom, insurance, and healthcare.

Naga, Bicol Region, Philippines

About

Hello! I’m Francis David, a results-driven Virtual Assistant and Operations Support specialist with over 6 years of experience in customer service, sales, and business operations, including working with Australian clients. I have strong experience in managing daily operations, scheduling, client communication, data tracking, and workflow management in fast-paced environments. I’m highly organized, detail-oriented, and comfortable handling multiple responsibilities while maintaining accuracy and efficiency. I’ve also worked as a Dispatch Supervisor, where I managed team operations, coordinated tasks, and ensured smooth service delivery. I’m confident in supporting businesses with administrative tasks, systems, and process improvements. In addition, I have a background in multimedia and content creation, which allows me to support basic design and creative needs when required. I’m reliable, proactive, and always focused on helping businesses run smoothly and grow.

Experience

  • Dispatch Supervisor at Kidmoto Technologies
    Mar 2024 - Feb 2026 · 2 yrs

  • Smart Ease (Remote)
    • Customer Service Specialist
      Sep 2023 - Oct 2024 · 1 yr 2 mos

    • Customer Care Representative
      Jan 2023 - Feb 2024 · 1 yr 2 mos

  • RELAYTASK (Full-time · 2 yrs 7 mos)
    • Virtual Assistant
      Mar 2021 - Sep 2023 · 2 yrs 7 mos

    • Virtual Office Assistant
      Mar 2021 - Dec 2022 · 1 yr 10 mos

  • Business Development Consultant at Saint Ann Travel Agency
    Mar 2021 - Sep 2023 · 2 yrs 7 mos

  • Graphic Design Artist at Seeramity Naga
    Jan 2022 - Jan 2023 · 1 yr 1 mo