Francis Bruder

Sales & Customer Experience | High-Energy, Results-Driven | Business Administration Background

Helsinki, Uusimaa, Finland

About

Young and motivated professional with hands-on experience in sales, customer service, and various fast-paced roles across the hospitality industry. From closing deals to serving guests, I’ve learned how to connect with people, handle pressure, and stay adaptable no matter the situation. I’ve worked in restaurants, behind bars, at reception desks, and on sales floors. Always bringing energy, a strong work ethic, and a desire to learn. I’m not afraid to get my hands dirty or step outside my comfort zone. I’m now looking for the next step. Whether it’s in sales, events, marketing, tech, or something completely new, I’m hungry to grow, prove myself, and keep leveling up in life.

Experience

  • Sales Consultant at Zoner Oy
    May 2026 - Present · 3 mos

  • Hotel Service Professional at Sokotel Oy
    Apr 2022 - Feb 2026 · 3 yrs 11 mos

    As a multiskilled hospitality professional, I’ve gained hands-on experience in several key areas of hotel operations, including food and beverage service, bar work, guest reception, and hosting. My role requires strong communication, adaptability, and a consistently high standard of customer service in a fast-paced environment. Key responsibilities: – Providing efficient and friendly table service in the restaurant – Preparing and serving drinks behind the bar – Welcoming and assisting guests at reception – Handling reservations, inquiries, and basic administrative tasks – Supporting smooth daily operations across departments This role has strengthened my ability to work under pressure, manage time effectively, and deliver a positive guest experience regardless of the situation.

  • Sales Representative at Bookers Group
    Feb 2022 - Apr 2022 · 3 mos

    Worked in phone-based sales. Built communication and persuasion skills in a high-volume, target-driven environment.

  • Door to Door Sales Representative at Sector Alarm Finland
    Dec 2021 - Feb 2022 · 3 mos

    Sold home security systems directly to customers through door-to-door outreach. Learned resilience, objection handling, and face-to-face selling strategies under pressure.

  • Instructor at Helmi Loma-ajan Hoito
    Jun 2019 - Sep 2021 · 2 yrs 4 mos

    Supervised and assisted children with developmental disabilities in daycare settings. Focused on safety, daily care, and creating a positive environment.