Francine Cai

Provider Success @ Stellar Health | Strategy & Operations

New York, New York, United States

About

I am a solution oriented analyst that translates complex information into clear, actionable insights that support thoughtful decision-making. I currently work in healthcare finance analytics, leading end-to-end analyses, building models to project financial impacts, and communicating data-driven solutions to senior stakeholders across 300 member hospitals and nursing homes. My work focuses on state fiscal policy, forecasting impacts of Medicaid and Medicare rates, and nursing home finances. I’m particularly interested in the intersection of data, strategy, and operations, and I enjoy collaborating across teams to solve complex problems. With a foundation in healthcare and an analytical perspective, I bring curiosity, precision, and a people-centered approach to everything I do.

Experience

  • Senior Associate at Stellar Health
    May 2026 - Present · 2 mos

  • Greater New York Hospital Association (2 yrs 6 mos)
    • Senior Health Economics & Finance Analyst
      Feb 2026 - May 2026 · 4 mos

    • Health Economics & Finance Analyst
      Dec 2023 - Feb 2026 · 2 yrs 3 mos

  • Writing & Communications Intern at NICABM
    Jun 2022 - May 2023 · 1 yr

    - Developed 200 client relationships weekly by answering calls and emails regarding courses, billing, scholarship requests, and program content to assure customer satisfaction. - Edited and formatted 50+ transcripts using Rev.com and Microsoft Publisher to organize mental health resources for the NEXT Level Program. - Advanced product development by conducting literature reviews on mental health course content for senior staff.

  • Pharmacy Technician at CVS Health
    Jun 2022 - May 2023 · 1 yr

    - Reduce wait time for medication by 25% by filling 60+ prescriptions daily quickly and accurately. - Engage with 50+ customers by answering questions about medication, transferring prescriptions, and updating profiles to ensure patient satisfaction. - Input patient and prescription information to maintain updated patient profiles and resolve insurance claim questions.

  • University of Connecticut (2 yrs 10 mos)
    • Research Assistant
      Feb 2022 - May 2023 · 1 yr 4 mos

      - Investigated the role of ketone bodies in neurodegeneration caused by traumatic brain injuries. - Presented data with qualitative and quantitative analysis at departmental symposiums to students and professors. - Culminated findings into a senior thesis to share details on experiments and implications. - Received a grant from the Institute for the Brain and Cognitive Sciences to fund research.

    • Resident Assistant
      Aug 2021 - May 2023 · 1 yr 10 mos

      - Supported 40 residents annually through conversation and floor events to provide resources and inspire academic success and extracurricular involvement. - Resolved 10+ roommate conflicts through empathetic conversation and negotiation.

    • Mailroom Clerk
      Aug 2020 - Jan 2023 · 2 yrs 6 mos

      - Sorted and delivered 100+ packages to students weekly, ensuring organization of student mail and mailroom