Geneva Metropolitan Area
Customer journey mapping through effective process modeling, conducting feature training, gap analysis, risk analysis, benefits analysis, stakeholder management/engagement, business improvements, conflict resolution, tickets/incidents management, system design/implementation and reporting, CMS and CRM, accessbility concepts and model.
As a dedicated Business Analyst at Vaudoise Assurance, I play a pivotal role within the Business Analyst Division BRM Front Assurance & Innovation. My position involves a dynamic blend of business acumen and technical expertise, ensuring that our innovative insurance solutions meet the highest standards of efficiency and effectiveness. My Role and Responsibilities: Business-Technical Bridge: I work at the intersection of business and technology, translating complex business requirements into detailed technical specifications and ensuring seamless communication between stakeholders and development teams. Innovative Solutions: By closely collaborating with cross-functional teams, I design and implement cutting-edge solutions that drive our insurance products forward, enhancing both customer satisfaction and operational performance. Features Leadership: I lead and manage multiple features, from initial concept through to delivery, maintaining a focus on timely and budget-conscious execution. My role involves regular progress monitoring, risk assessment, and stakeholder reporting. Quality Assurance: I oversee the development and execution of comprehensive test plans to ensure the highest quality deliverables, identifying and mitigating any issues before deployment. Continuous Improvement: Constantly seeking ways to improve processes and systems, I leverage data analysis and feedback to refine our approaches and drive continuous innovation within the division.
Philip Morris International
Vacheron Constantine -> Determine and define project scope and objectives -> Predict resources needed to reach objectives and manage resources in an effective and efficient manner -> Capture, analyse, define, and collect business and user requirements, ensuring requirements are understood, developed, tested, and delivered to specification. Translate business requirements into technical documentation -> Review/follow planning -> Manage contacts with bussiness and stakeholders -> Release management -> Management of Bug fixing / Change request / Evolutions / Medium projects / Large projects -> Provide monthly report -> Provide AEM support to internal teams.
BackEnd / FullStack Developer with strong background in PHP, PHP Frameworks ( Laravel ), Magento1, Magento2, Drupal, Wordpress Themes and Plugins development. Implementation of headless systems with development of API Architecture (backend side) and related frontend development (HTML, VueJS, CSS) Daily use of MySQL, HTML5, CSS3, Javascript and JQuery, JSON, XML, Rest Api. Skills in version control systems, continuous integration. Knowledge on E-Commerce Content management system Love debugging and problem solving I enjoy working in a team environment but I have experience with independent work and I see the value in both approaches.
BackEnd Developer / Php Developer