Francesco Ricci

Supply Chain and Operations Manager

Italy

About

Nearly 20 years of experience in Supply Chain, Procurement, Logistics, and Transportation. In-depth knowledge of B2B and B2C international logistics and the major global players in the industry. Nowadays involved in e-Commerce logistics but in the past worked in many other sector in logistics (Cargo Pharma, Temperature Controlled, GDO, Oil & Gas, Industrial Project, General Cargo). Spent lots of times out of home in business trips during my working experience, actually, in Hong Kong as expat to manage the Supply Chain of a branch of Poste Italiane (until Jan 2027) Management of complex teams across multiple countries within the Supply Chain sector. Expert in analyzing data, KPI and quality. Deep knowledge of freight forwarding market (Air, Ocean, Truck, Intermodal). Dynamic and empathetic personality with a strong customer-oriented mindset. In Hong Kong as Expat from July 2025 (18 months contract) to redefine the overall Supply Chain and the Operations for a branch of Poste Italiane. Looking for opportunities in managerial career and assumption of leadeship roles.

Experience

  • Poste Italiane (Full-time · 6 yrs 7 mos)
    • Supply Chain and Operations Manager
      Jul 2025 - Present · 1 yr

      Manager of quality and operations for B2C e-commerce flows from China to Italy. Responsible for transportation, customs suppliers and quality flow. Responsible for preparing projects, programs, forecasts and KPIs. Lead approximately 30 staff members between China and Italy. Expat in Hong Kong at Poste Italiane branch based in China (Sengi Express Limited).

    • Senior Cross-Border Logistics & Operations Lead
      Dec 2019 - Sep 2025 · 5 yrs 10 mos

      Coordinated logistics operations in Italy for injection-molded products originating from China (B2C flow). Oversight of the various Poste Italiane hubs dedicated to receiving Chinese e- commerce shipments and ensuring the optimal allocation of inbound flows among the various centers. Implementation of processing procedures at the various postal hubs in Italy designed to receive inbound e-commerce products (opening/closing/transfer/organization and scheduling of vehicles, etc.). Project Manager for the Crash Program and Peak Season Management. Travel time: +50%

  • Cargo Operations Manager and Business Development at ITAVIA
    Jan 2017 - Dec 2019 · 3 yrs

    Responsible for all logistics and supply chain operations regarding the shipment of pharmaceutical/nutraceutical/veterinary/API products requiring temperature-controlled or refrigerated transport. Organization of active and passive temperature-controlled shipments (+15°C/+25°C; +2°C/+8°C; below 0°). Evaluation of company KPIs and monitoring of supplier/partner quality levels. Supporting the BDM and providing customer service. Managing operational department resources. Travel time: +30%

  • Logistics, Transport Purchasing Coordinator at Newpark
    Jan 2015 - Dec 2016 · 2 yrs

    SDirect and indirect procurement and logistical coordination of purchased products, including chemicals and ADR materials essential to the company’s core business (production of drilling muds in the Oil & Gas sector). Management of in-stock products, inventory, forecasts, and material consumption materials. Negotiation of transport contracts with various suppliers. Control and monitoring of transport operations through the implementation of KPIs. Travel time: +30/40%

  • Transport Purchasing Planner – KA - Inside Sales at Geodis
    Sep 2011 - Dec 2014 · 3 yrs 4 mos

    Organization of transportation services commissioned by companies within the Finmeccanica Group. Road, overseas, air freight, intermodal, and special transport. Inside Sales activities: sourcing new carriers to optimize transport costs, optimizing transport (costs, benefits, duration). Scouting for transport suppliers (80% of transport operations outsourced). Dedicated transport (FTL), groupage (LCL), refrigerated, Part-Cargo, ADR in restricted traffic zones, oversized loads, AOG, NATO Secret, NOS.

  • Junior Buyer - Supply Chain Assistant at Carpigiani Group
    Dec 2010 - Sep 2011 · 10 mos

    Assistance the Senior Buyer with consumable purchases for ice cream machine production. Monitored the supply chain. Implemented warehouse KPIs. Maintained direct contact with suppliers. Planned material purchases and inventory management.