Phuket, Thailand
Senior director with 15+ years of international leadership experience across luxury and premium retail brands. Proven track record in scaling multi-country retail operations, driving profitable growth, and leading large, culturally diverse organizations through transformation and expansion. Deep expertise in People leadership, Retail strategy, P&L ownership and Brand execution. Resilient, authentic leader with strong exposure to global HQs, complex stakeholders, and high-growth environments.
Director of all Retail Department at international level.
- OVERVIEW: Managing the operations retail teams of POS generating 80 mln. turnover. - RETAIL OPS: Management of operational activities and BOH, including, amongst other: admin, stock and logistics, after-sales, lead gen., cash and payment systems, KPI analysis, HR, improvements in the retail operations. - PEOPLE: Selection, coaching, training, management, development and performance assessment of employees.
- OVERVIEW: Retail structure director. Implementation of business plan and marketing strategies at the country level. - MANAGEMENT: Stores daily operations, stock control, promos, sales estimates & results, KPI analysis etc. - REAL ESTATE: Research of buildings and negotiation of leases. Stores business planning. Opening supervision. - RETAIL OPS: Creation and improvement of Retail structure. Definition of job descriptions, performance evaluation system and salaries structure. Head of around 80 employees, 17 Store Managers, and 2 District Managers. - PEOPLE: Stores Management performance assessment and man powering. Recruiting, selection and training of store managers and area managers’ levels. Management of B2B relationships with ECI and Value Retail.