Milan, Lombardy, Italy
Planning and Customer service experience. Most important job experience in Intercos Europe Spa for 8 years, firstly in Marketing and Customer Service Dept and then in Planning dept. Starting from the analysis of customers' plan, I was responsible of managing materials and planning wooden pencils' production in China's plant in MRP logic. Responsible of moving strategic customers' products from italian production site to chinese one. Direct contact with customers and daily conference calls with China. Good Customer Service experience and good analytical qualities.
Attivitá di Customer Service export. Gestione intero iter dell'ordine, dall'inserimento, gestione documentazione necessaria comprese lettere di credito e fatturazione. Attività di controllo delle previsioni di vendita vs stock estero riservato.