Aurora, Colorado, United States
I enjoy learning new processes so I can integrate them into my skill set. Often, I find ways to improve upon or expand my job responsibilities. I possess a natural curiosity for policies and procedures. I think it's important to be aware of how my job duties influence my coworkers, the rest of the company and our customers. I believe that the more I can learn about the other departments and operations in a company, I become a reliable point of contact and provide informed,effective support. My objective is to master the skills and details my job requires, while never losing site of the bigger picture. Specialties: Payment Processing, Bankruptcy, Mortgage Servicing, Customer Service, Banking, Research, Collections
The Investor Services Department is responsible for the assigned monthly reporting, remitting, and reconciling for investors which could include FNMA, FHLMC, GNMA, Private Securities or Special Servicing. This includes functions related to loan acquisitions, services releases, corporate and P&I Advance analysis, as well as timely and accurate completion of assigned special projects. Analysts are responsible for performing reconciliations and reporting to Trustees/Master Servicers, in accordance with the terms of the servicing contracts.
Primarily responsible for creating and submitting invoices to EDI customers, using SAP, as well as various third party billing platforms. Research and resolve payment issues, monthly account reconciliations and collections. Work closely with upper management and when needed provide backup assistance for others in the finance department. Required to provide a strong attention to detail, as well as an understanding of accounting principals, revenue recognition, accounts receivable and cash application , while adhering to tight deadlines. Maintain high priority, high volume accounts, accumulate and maintain weekly unpaid invoice details, Submit unpaid invoices, as needed, to third party billing platforms. Follow through with customers to resolve validation errors, request remittance advice and discuss errors or issues with their accounts.
A/R & Collection Contract Consultant, responsible for tracking and resolving outstanding payment issues and generate weekly aging reports in a timely manner. Knowledge of general accounting principles and proficient at Great Plains & QuickBooks accounting software , as well as MS Office (especially Excel). Performed with a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both paper and over the phone. Interacted with customers to resolve outstanding issues. Frequently dealt with higher levels of management. Distributed weekly collection and billing emails. Conducted account research and analysis Identified and executed necessary process adjustments Sent invoicing to outstanding customers Assisted with correcting Payroll, A/R and Billing discrepancies Generated/Maintained reports pulling from 8 separate VMS (Vendor Management System) software platforms - 3 Story, Fieldglass, IQN, ShiftWise, Peoplefluent, iConnect, TempWizard, Dayforce)
Cash processor for large commodity and food corporation. Processed invoices for millfeed, grain, freight, storage and flour products. Researched and processed deductions and tolerances on remittances. Created credit and debit memos for offsetting balances and bad debt write offs. Improved dispute process admittance by adding definitions to abbreviations to expedite the processing. Routinely assisted with testing and system transitions (Microsoft GP, High Radius). SharePoint Administrator who built SharePoint team site. Point person for resolving banking and system conflicts, transaction errors and audit inquiries. Performs research of multiple currency (USD & CAD) payment applications using different company specific markers (freight invoices, BOL, Purchase Order and Contract Agreements). Consistent resource between multiple departments (Sales, Customer Service, Transportation, Collections, Treasury, Grain Settlements, Accounts Payable, Accounts Receivables). Initial person to work transition into new business platforms (Microsoft Great Plains, High Radius) from multiple inter -company legacy systems (SAP). Pulls, distributes and applies funds received through daily reports from several bank lock boxes held by startup & legacy companies (US - Bank Of America, JP Morgan Chase & Canadian - HSBC, ScotiaBank). Ability to interpret bank coding and adjust processing for multiple types of payment transactions. Maintains and balances the department Cash Clearing GL Account. Author of department policy and procedure. Performed weekly customer correspondence and pull of direct debit payments.