Bonnybridge, Scotland, United Kingdom
Based in Scotland, UK. I'm an Experienced eCommerce and Marketplace professional in EMEA , and also bring to the table, a demonstrated history of working in the retail trade / electronics industry. My early career tenure began at Orbitsound Limited , where I started working as a part time cold-approach seller and demonstrated time and again that I was worth investing in by the business. This job I look back to warmly, as it taught me that anyone can sell a product to a customer with the right attitude and approach to solving a problem, and providing a solution. My first move after direct sales was into the Business Administration and development side on a full time basis , where Orbitsound recognised that I was worth hanging on to - on a more involved basis when I finished my Masters Degree. I was trusted to handle delivery of sales commissions and incentives for the UK sales team, and implemented new systems that would facilitate growth in the company. It was made clear from the start that performance analysis and driving the companies revenue by understanding sales patterns was a key component. Off the back of that, we came up with new incentive systems and invested in individuals with promise and ways to motivate growth of the wider team. Growth of our E-Commerce sales through Amazon UK were also one of my primary responsibilities and I learned much of the skillset as I went. Through this , I self-taught SEO, Content management, stock control, and came up with my own advertising strategy . This part of the business was grown 300% in the first year of my controlling it. In 2019, the company took me a step further when I was promoted to Operations Manager. Now managing international logistics and controlling stock movements in all retail channels in the UK, I was able to considerably grow my skillset. In early 2020 the company presented me with the MVP (most valuable person) award at our annual gathering event. From 2020 , I joined FiercePC and took on the task of taking a growing marketplace business into the larger EMEA sphere. During this period I led a team who specialised in product visibility , marketplace account management , and producing the best possible route for our customers to buy. --- Primary Skillset : eCommerce Operations, Business Channel & Integration/Tech Stack Planning, Product Management, Performance Analysis, Advertising in Retail Media & Paid Web Search, Shopping Feeds and Data Analytics. Forrest James Gordon. Interests : Cryptocurrency and Blockchain technologies, Day trading, Automotive industry, and Golf.
Pre-sales solution design, project planning / coordination across sales, partnerships, and developers, enabling client integration architecture (APIs, sFTP, data mapping) across ERPs, WMS, IMS, OMS, and e-commerce tech stacks.
Pre-Sales Solutions/Sales Engineer for Enterprise Cloud-based SAAS & Professional E-Commerce Services - Assisting the world's largest Brands and Retailers to succeed and grow in the E-Commerce landscape of 2024, and beyond
Responsible for leading a team of E-Commerce Executives, driving Marketplace Operations in 10 countries , with just under 20 locale channels. Focus on growing brand revenue in the larger EMEA Sphere, as well as enhancing an already flourishing UK business. Covering responsibilities from enriching our eCommerce catalogue, marketplace compliance, competitor analysis & tracking, Advertising Strategy , shipping & logistics, account health, and performance reporting, alongside product forecasting for each channel. Working in partnership with other senior managers in other departments - purchasing , customer care, operations, (on Integrations, and WMS process) our webstore team, and marketing. This was a rapidly evolving environment in a fast-paced CE tech industry.
Orbitsound elected in 2020 to give more responsibility , due to the commitment I had previously shown in the previous Administrative role. Now also organising end-to-end logistics from Suppliers in China, to our UK Warehouse, then distribution to our range of UK 1P Retail and Online Partners, including purchasing, invoice and finance handling, international compliance. In this position I continued wearing "many hats" , maintaining many of the previous responsibilities I had shown strengths at - Marketplace development , Advertising, Analytics & Performance tracking/reporting, including management of our employee incentive programmes. After time in this role , I realised I wanted to pursue a specific career in eCommerce trade, having built up many of the skills required to operate a business in that manner.
Promoted in November 2015, and began a full-time role with Orbitsound after graduating my MSc. course. This was a role with "Many Hats", and I remained flexible to the needs of the company. Primary responsibilities were handling the day-to-day performance tracking, stock & logistics planning , sales team commission tracking and incentive programmes, as well as elements of HR. Lastly, this was an introduction to both Amazon and eBay UK as a commercial marketplace seller (Tasked with growing this part of our online presence), which strengthened my desire to ultimately have a career in eCommerce.
Retail Sales Representative for Orbitsound Limited - Driving in store sales, in retailers such such as John Lewis, Dixons Carphone, Richersounds, as well as seasonal trade shows. Enhanced the company's brand presence , sales growth in Dundee, Glasgow, and Edinburgh with our clientele, as well as building rapport / brand trust / cross-selling opportunities by working in parallel with the store management, store employees, and competing brand representatives in each location.