Florin Gheorghe

Senior Operations Leader | COO & Fractional COO | Remote Teams · SaaS · Digital Ventures | 20+ yrs

Rhenen, Utrecht, Netherlands

About

I build operations that scale. Over 20 years, I've led teams of 100–400 people across telecom, SaaS, content operations, and digital ventures — remotely, across time zones, and under pressure. I've taken organizations from legacy infrastructure to fully remote, AI-augmented operations, consistently delivering productivity gains and measurable business results. What I do best: → Scale remote and hybrid teams (0 → 100+) while keeping performance tight → Design and implement workflows that eliminate waste and increase output → Lead cross-functional operations across product, content, HR, and finance → Bridge the gap between hands-on execution and strategic leadership Selected highlights: • Scaled a B2B team from 0 to 70 people at a digital start-up (Joylo) • Built and managed a 100+ person remote content operation over 5 years (DontPayFull) • Managed 300+ field engineers and a 25-person call centre as COO of a 400-employee telecom company (Ilink) • Eliminated 100% of real estate costs and improved productivity 12.5% by migrating to remote operations (Admin Tools) • Conducted 500+ candidate interviews and built high-performing talent pipelines (DontPayFull) I'm currently based in the Netherlands and open to senior operations, COO, or Fractional COO roles — on-site, hybrid, or remote. Let's connect if you're building something that needs operational muscle behind it.

Experience

  • Logistics Associate at Covebo Productie en Logistiek B.V.
    Apr 2026 - Present · 4 mos

    Deployed via Covebo to Dutch Protein & Services B.V., a food production facility in the Netherlands. Handling production and logistics operations on-site

  • Founder at Luxe Whisper
    Dec 2024 - Present · 1 yr 8 mos

    Building a niche content streaming platform from concept to launch. Handling all aspects of early-stage ventures, including product vision, platform selection, content partnerships, and growth experiments. Key Achievements: * Designed landing pages and conversion funnels * Established content partnership strategies * Implemented analytics and customer feedback loops * Managing platform selection and technical infrastructure

  • Operations Manager at Joylo
    Jun 2025 - Nov 2025 · 6 mos

    Leading daily operations and process optimization for a growing digital business. Scaled B2B team from 0 to 70 people. Responsible for end-to-end operational execution, workflow design, quality control, and cross-functional coordination across product, content, and partnerships. Including sales coordination! Key Achievements: * Streamlined operational workflows and implemented process controls across the hybrid team * Created a series of high-engagement visual assets by fine-tuning AI-driven aesthetic parameters to align with specific campaign moods. * Coordinated logistics, payroll, and administrative functions * Leveraged AI-powered tools to enhance content quality and operational efficiency

  • Social Media Marketing Consultant at TikTok
    Mar 2024 - Nov 2024 · 9 mos

    Consulted on TikTok marketing strategy and operations for content creators. Managed content calendars, coordinated creator collaborations, handled basic CRM, and led small cross-functional teams to execute campaigns on schedule. Key Achievements: * Built and managed creators collaboration network * Designed and executed content calendars for a 9-month campaign cycle * Managed small remote teams, coordinating content production and distribution * Reported on campaign performance and ROI metrics

  • COO at Admin Tools
    Feb 2022 - Jan 2023 · 1 yr

    Directed operations and HR strategy, overseeing the transition to a fully remote workforce using Lean Six Sigma. * Cost Reduction: Eliminated 100% of real estate/rental costs by successfully migrating the office to a remote model. * Productivity: Increased team productivity by approximately 12.5% (1 hour/day) by eliminating commutes and optimizing workflows. * Project Management: Led a 5-person agile team to launch 10 NFT collections within a 2-month deadline. * M&A: Conducted comprehensive due diligence before company acquisition. * Managed full-cycle HR: recruitment, payroll, and off-boarding