Florin Bouros

Technical Account Manager at Lytx Inc.

Vista, California, United States

About

California State University San Marcos Economics graduate, first generation Romanian American, tech hobbyist and snowboarding enthusiast.

Experience

  • Lytx, Inc. ()
    • Technical Account Manager
      May 2024 - Present · 2 yrs 3 mos

      • Managing a portfolio of over 15MM in reoccurring revenue, offering over 15 clients a host of resources and advisement • Technical project management for client specific web platform and device changes/upgrades utilizing agile methodologies • Acting as a cross-functional leader for Lytx tech support engineers and client success teams on implementation strategy • Data driven internal product feedback with process documentation to continually drive hardware/software feature changes • Delivering unique solutions to data pipelines to fit the needs of some of USA’s largest commercial trucking companies

    • Supplier Network Quality Analyst II
      Jul 2022 - May 2024 · 1 yr 11 mos

      • Networkwide score-carding and distribution of performance metrics to QA leadership using complex SQL queries & Tableau • Bi-Weekly Performance Analysis & Consultation with 10+ business partners on 10K+ monthly product installations • Partner account management in Salesforce, self-service portal configuration, project audits and data validation • Cross functional process improvement, surveying and internal tool creation for oddities and global capacity expansion • Data updates to custom databases to properly scale expansion and keep crucial project management tools functional

  • IT Project Coordinator at everbowl
    Sep 2021 - Aug 2022 · 1 yr

  • Food Truck/Warehouse Management at Alohana Acai Bowls & Coffee
    Jul 2020 - Aug 2021 · 1 yr 2 mos

    • Warehouse quality management, helped establish supply chains for the opening of the company’s first brick-and-mortar store • Designed a multi-staged expansion strategy for tapping nearby markets with public foot traffic data analysis Serving San Diego County with acai, topped with granola and fresh fruit.

  • Wine Educator & Procurement Specialist at San Elijo Vine & Tap
    Sep 2019 - May 2020 · 9 mos

    • Purchasing from 10+ wine vendors, implemented new and modern kiosk systems with web connected ticket printers Providing the best Wine and Tap Room experience to the patrons of San Elijo and the surrounding areas. Food, education, recommendations, and a pleasurable visit to the restaurant

  • Assistant Retail Manager at T-Mobile
    Aug 2017 - Jul 2019 · 2 yrs

    • Revitalized a below-goal store, turning the page and ensuring monthly sales goals were met or exceeded • Hired and led a new team of floor sales associates, training for proper client interactions and personal success • Promoted to Lead and organized multiple large account acquisitions using Salesforce. • Completed an in-depth two-week management training course at HIT Mobile headquarters. Provided guidance to Mobile Experts and utilized multiple training procedures to fit the ever-changing telecommunications market. Simultaneously participated in monthly and weekly manager meetings providing real time metrics reporting using a proprietary source of records tool.