Frankfurt, Hesse, Germany
Die Welt gehört denen, die die Realität besser verstehen, Entscheidungen besser koordinieren und schneller wirksam handeln. I don’t implement AI. I design organizations that can act on it. Most AI transformations fail —not because the models are weak, but because the bridge between data and action is broken.In complex, regulated environments like Healthcare and Insurance, technology is only a fraction of the challenge. The real challenge is coordination. What I do as a CDAO: Sense→ Build trusted data foundations and reduce noise Decide→ Align AI with business logic, governance and regulation (EU AI Act, GDPR) Act→ Design operating models where people are able, allowed and confident to act The result: AI moves from pilots to reliable capabilities → faster decisions → better outcomes → measurable business impact 20+ years experience across Healthcare, Insurance and Mobility Leadership of 50+ people · Multi-million € budgets ADAC · ERGO · KKH How I Started Thinking About Coordination, Models, and AI Most AI debates are happening on the wrong axis. Following Coase and Williamson, we tend to focus on one question: How do we reduce coordination costs? Across economics and AI, the dominant view is: better information, automation, modularization → more efficient coordination (Varian, Ng, Csaszar, Yu). In healthcare, this framing is dangerous. Coordination doesn’t fail because it is too expensive. It fails because we don’t see reality clearly enough. Patients deteriorate before we notice. Risk becomes visible only after damage occurs. And the system optimizes proxies, cases, billing, throughput instead of actual health. This question shaped my early work from engineering and AI foundations in Karlsruhe, where I encountered frameworks like the Balanced Scorecard as a model within an organization, to coordination and information systems research in St. Gallen, and later exposure at Stanford to how shared standards (models) coordinate multi-tier supply chains without owning assets across organizations. The pattern is the same: Coordination breaks down when actors operate on different, incomplete versions of reality. That’s where AI changes the game. Not just by lowering coordination costs — but by lowering the cost of observing complex systems. In healthcare, this means a shift: from reacting to events to understanding and stabilizing systems. The real opportunity is not just more efficient coordination. It is this: from coordinating through signals to coordinating through shared models of realityLikes coordinate attention. Models coordinate understanding.
Applying my experience and research at the intersection of business model innovation, transformation, and data analytics and AI capabilities to deliver practical, scalable and compliant solutions. • Advising insurers and public institutions on AI strategy, business model transformation, and the development of data analytics and AI capabilities aligned with modern operating-model requirements. • Designing and validating agentic-AI and process-intelligence architectures, and guiding teams in turning prototypes into production-ready, secure and compliant systems. • Translating technological and scientific insights into actionable frameworks, roadmaps and decision tools that enable prediction, prevention and new value creation. • Supporting transformation initiatives by bridging executives, IT, operations and data teams to ensure AI solutions are adopted, embedded and sustained in day-to-day practice.
A Think-Tank powered by HSG Alumni, for promoting positive visions among science, business and society. • Session Host at HSG Alumni Conference in Munich (Healthcare) • Contributor to SGMM 5.0 in the age of AI, and lecture series.
• Co-Author of the Zukunft-Fabrik.2050 white book for chapter Future of Mobility and City Design • Session Host at the Zukunft-Fabrik.2050 HSG Alumni Conference in 2021 Berlin (Focus: Mobility), 2023 Stuttgart (Focus: City Design)
I'm proud to lead a dynamic team of over 50 talented and passionate data, analytics, and AI experts at KKH. Together, we harness the power of data to create multi-million EUR value through innovative data products. Our approach is rooted in modern data analytics and built on the foundation of the Data Vault methodology. Our mission is to unlock the full potential of data and artificial intelligence, and we're dedicated to driving impactful insights and solutions that empower KKH. We believe in the transformative power of data and are committed to making a real difference in the world of healthcare. Join us on this exciting journey, as we continue to pioneer data-driven excellence in the industry. Let's connect and explore opportunities to collaborate and drive innovation together.
Head of Program Management
- Project Head E-Service
- Project Head IT Implementation Project E-Service