Florian Waldraff

Shore Excursion & Product Management Professional | Cruise Industry | Destination Development | M.Sc. Business Psychology & Leadership

Germany

About

Experience

  • Shore Excursion Manager at nicko cruises Schiffsreisen GmbH
    Sep 2024 - Present · 1 yr 10 mos

    • Develop, procure, and manage shore excursions, overland programs, and transfer services across international cruise destinations • Coordinate with international suppliers, local destination partners, and cross-functional stakeholders to ensure seamless guest experiences and operational excellence • Contribute to product development, pricing strategies, and the commercial planning of excursion programs • Monitor quality standards and identify opportunities for the continuous improvement of products, services, and operational processes • Provide destination, itinerary, and product expertise to internal departments and operational teams • Support the successful delivery of high-quality guest experiences through the planning, coordination, and execution of shore-side programs

  • Internship in cruise management at nicko cruises Schiffsreisen GmbH
    Sep 2023 - Feb 2024 · 6 mos

    My time in the cruise management deparment on board the #RheinMelodie and #VASCODAGAMA was a fascinating journey through the diversity of the industry. I assisted in the organization of guest activities, learned the importance of smooth operations and developed a feel for the needs of passengers. The intercultural cooperation in an international team enriched my experience. I look forward to bringing this knowledge to future challenges. #RhineMelody #VASCODAGAMA

  • kreaktiv e.V. (1 yr 11 mos)
    • Student Consultant
      Nov 2021 - Sep 2023 · 1 yr 11 mos

    • Chairman of the Board
      Sep 2022 - Aug 2023 · 1 yr

      • Led the strategic development of the student consulting organization • Coordinated board activities and supported organizational decision-making • Managed stakeholder relationships and expanded the organization's professional network • Supported recruitment and HR-related initiatives • Developed leadership, communication, and project management skills through board responsibilities