Greater Paris Metropolitan Region
Looking after Product, Marketing and Sales activities for Insurance Distribution Partnerships unit, Generali Group entity dedicated to international large scale insurance partnerships.
Heading Personal Assistance business line, covering all Europ Assistance Group activities in the area of Home & Family, Personal Cyber Protection and Senior Care
Looking after the growth of Personal Assistance business line: Home & Family, Personal Cyber Protection, Health, Senior Care and Concierge Services
ProSeniors is a French leading home care-giving services provider to senior and disabled people
La Téléassistance by EA is a French leading Personal Emergency Response Services provider helping seniors and dependants stay safe in their home.
Digital Customer Experience team: - Lead 20+ projects in customer experience transformation for major Financial Institutions, Retailers / e-Commerce & Utilities - Business expertise: customer experience design, product development, growth strategies, AI & smart automation, data & analytics, business transformation & Post Merger Integration - Business development: leading firm’s “AI & Smart Automation” internal center of competence
Digital Customer Experience team: - Customer experience transformation for major Financial Institutions, Telecom, Transportation & Public sector - Business expertise: customer experience design, product development, growth strategies, AI & smart automation, data & analytics, lean management
Digital Customer Experience team
Digital Customer Management team
Digital Customer Management team