Switzerland
Currently developing technical and interpersonal skills in team leadership and crisis management in the context of the aircraft cabin. In the future I aim to put them at the service of civil aviation's priorities regarding aviation safety and security. Through a combination of years of professional experience in the humanitarian and security field, in organisations with a strong crisis management culture, I developed information analysis and synthesis skills, a cross-cultural and interdisciplinary mindset, as well as strong coordination and logistics skills that allow to deliver quality work and stay flexible even under pressure. My Master's allowed me to explore topics such as unruly passengers, governance challenges and development of civil aviation in the polar Arctic region, passengers with disabilities, human trafficking and modern slavery, future of industry & new generation of aviation professionals, and ICAO's gender mainstreaming processes. I specialised through my Master Thesis on the unruly passengers issue in the aircraft cabin. For this I applied an intersectional critical lens to the lived experience of cabin crew members and I put it in relation with IATA and ICAO's guidance documents and the international legal instruments framing the phenomenon - such as the 1963 Tokyo Convention and its 2014 Montreal protocol. This paper filled a gap in the literature and provided empirical support to IATA’s operational best practices for cabin safety and the handling of unruly passengers.
- Provide expertise and mentorship in cabin safety, report to and participate in a focus group.
- Organise the pre-flight security and teambuilding briefings, then supervise the implementation of safety and hospitality standards on board. - Be responsible for the safety and security on board, as well as for the well-being and experience of premium passengers. - Represent the company’s interests and be the interface between the many stakeholders involved during the rotation (Cockpit, Ground agents, Catering, Station managers, Cabin crew)
Lead a project to optimize operational facilities for the crew (post, laundry, and personal storage systems) within the Operations Center: - Conduct a comprehensive audit of existing processes and identify feasible structural improvements. - Collecte and analyze crew members’ specific needs, ensuring their requirements are accurately represented in reports. - Coordinate with key internal stakeholders (Cabin Operations, Fleet Support, Real Estate Management, Uniform & Appearance). - Select and engage external providers of dynamic locker allocation systems for consultation meetings. - Present findings and actionable recommendations to the Head of Facility Management to guide next steps. Supervisor: Manuel Iffert
The nature of DCAF’s activities necessitates that its staff work in higher security risk environments. Security risk results from incidents which threaten the well-being of DCAF staff or the integrity of DCAF facilities and staff residences. Such incidents may ensue from incidents stemming from armed conflict, terrorism, civil disturbance, crime and natural hazard. The role of the Security Unit is inter alia to develop security policies, guidance and procedures in collaboration with Heads of Departments through their focal points for security; and produce DCAF Security Risk Assessments and Management reports at headquarters and in the field. Tasks: - Monitoring the operational security environment of DCAF staff members' operations - Assisting in the timely dissemination of security related information and developments to DCAF personnel and management: o Preparing pre-mission security risk assessment checks. o Ensuring the compliance with both the DCAF Travel Safety and Security Policy, and DCAF’s COVID-19 Travel Guidelines. o Organizing and taking part in DCAF internal security exercises: Crisis Communication exercise, DCAF Basic Security Awareness. - Assisting in the development and updating of DCAF Security and Safety policy documents, plans and Standard Operating Procedures (SOPs): o Writing Security Risk Assessment (SRAs) reports for the Addis Ababa and Ouagadougou Field Offices. o Developing Standard Emergency Reaction Guidelines (SERG) for non-violent theft, social unrest, Violent crime (involving weapon, leading to injury or trauma, and sexual violence). - Participating in the conduct of ad hoc desk research according to the needs of the Security Unit: o Creating and updating databases in order to keep track of security risks for our traveling staff o Performing a market study aiming at comparing and understanding the available options for the organization of a Female travel training and exercise. Supervisors: Aj Buchanan / Rene Alabrune
IHEID’s platform for gender equality activism, the Feminist Collective is an initiative on campus founded in Spring 2019. Since then, this initiative has devoted all of its energy to creating a more inclusive, safe, and welcoming environment for all - regardless of gender. - Call and organise the meetings; take and circulate minutes. - Support the President’s work in leading and managing the collective’s projects, events and advocacy. - Create a poster campaign on campus for the 16-days activism for the prevention and elimination of violence against women and girls. - Organise and coordinate a week-long series of events to raise awareness around female pleasure.
By hosting a TEDxIHEID event in Spring 2022, the initiative is aiming to enrich the exchanges and dialogues at the Institute. The initiative wishes to encourage the exchange between students and professionals sharing new and diverse paradigms to address contemporary challenges. - Take care of the Board member’s mental health and organise teambuilding events.
Within the Crisis Management Center (KMZ) of the FDFA, whose mandate is to prevent and handle crises and emergencies affecting Swiss nationals abroad, as well as advise and support FDFA organisational units in matters relating to crisis and security management. - Actively participate in various crisis cells and information and coordination meeting (IKS): drafting of preparation documents, drafting of protocol, elaboration of scenarios, drafting and translation of crisis communication. - Leading a project for the development of new document templates in compliance with the federal government’s corporate design guidelines and for the standardization of the formatting and content of all analogue and digital documents of the Crisis Management Section. - Translate and update FDFA's Travel Advice standard texts to remove the use of generic masculine and replace it with non-gendered terms and definitions. - Preparing and following-up regional KMZ high-risk country meetings in cooperation with the relevant FDFA divisions, the Swiss representations abroad and security policy stakeholders within the Federal Administration. - Contributing to the development of crisis management exercises for the representations abroad (Pandemic, Transport Accident, Universal Exposition). - Monitoring the public health situation worldwide during the COVID-19 pandemic using the digital SITREPs produced by Swiss representations abroad, focusing on the resilience and operational capacity of staff members and representations abroad. - Compiling the information from the SITREPs into a weekly report giving an overview of the situation by means of graphs and tables for the Crisis Management Section, for FDFA management and for the FDFA’s COVID crisis unit. - Administering the digital reporting tool on the FDFA Shareweb and WebGIS portal (web maps). Formation: FDFA’s Peace and Human Rights Division (9x 2 hours) - International Human Rights Protection Supervisor: Elisa Canton Pittella / Serge Bavaud