Fiona Lau

Helping thousands of companies build diverse teams through events that enable access and transparency

Canada

About

Hi, I'm Fiona 👋 I love challenging the status quo. My current jam is to overturn the gender ratio in the tech industry. I spend most of my time between connecting top innovative companies with talented women all around the world, and helping small businesses navigate and compete in saturated markets. Ask me about leveraging digital workflow automations to streamline processes; and driving efficiency and growth through strategic enablement at the intersection of marketing, sales, and customer interactions.

Experience

  • WomenHack (9 yrs 5 mos)
    • Director, Partnerships and Global Growth
      Nov 2020 - Present · 5 yrs 9 mos

      • Drove market expansion in over 10+ countries and 4 continents, managing more than 250+ DEI-focused community and private hiring events to date • Establish and maintain key partnerships with organizations, including non-profits and value-add partners • Collaborated with companies across all industries and growth stages globally, from startups to Fortune 500 companies, working closely with C-level and V-level executives • Developed workflow processes to streamline operations and drive sustainable growth, resulting in over $5M+ in revenue • Lead team of over 20+ event directors across EMEA, APAC, and North America improving project completion rates and client satisfaction rates by 80% • Successfully transitioned 350 in-person events to a virtual format during the COVID-19 pandemic, resulting in a 15% increase in attendee engagement and maintaining 95% of projected revenue • Facilitated high-impact connections between top tech talent and leading companies, optimizing placements for mutual success

    • Senior Manager, Events Marketing and Operations
      Mar 2017 - Nov 2020 · 3 yrs 9 mos

      • Led global events from start to finish, delivering success on budget, on time, and meeting client needs • Created long-term goals and plans with key partners and clients, matching projects to business aims • Balanced multiple clients needs, producing profitable events while hitting deadlines and targets WomenHack is a community that aims to empower women in tech by facilitating access and transparency in the industry. Through recruiting and networking events, anonymous workplace reviews, and strategic alliances, we hope to create a more inclusive workplace for all.

  • Marketing and Communications Manager at Quan Fa Organic Marketing
    Jan 2013 - Nov 2020 · 7 yrs 11 mos

    • Developed brand recognition bringing it from a small and fairly unknown family farm into a trusted national organic consumer brand • Drove awareness, reach, engagement, and adoption of organic products through various marketing strategies • Increased reach from 200+ to over 10k organic social media followers - driving demand, revenue, and sales • Spearheaded the launch of official blog site, website revamp, and development of online e-commerce shop • Established industry partnerships such as EarthFest, Kranji Countryside Farmers' Market, etc. • Coordinated and maintained all social media platforms, developed and managed marketing content, implemented social listening tools

  • Marketing and Communications Specialist at Sok & Wolfson
    Mar 2017 - Nov 2017 · 9 mos

    • Worked across Sok & Wolfson's subsidiary brands such as Aburaya Oakland and Garden House (F&B), and Qulture Collective (Community Services and Retail Partnerships) • Built Aburaya's website from domain setup, to web development, and copywriting • Increased community engagement through social media platforms • Handled public relations with press and media coverage • Liaised with advertising vendors and influencers to expand reach • Collaborated across multiple online ordering platforms

  • Consultant, Marketing Communications at iVirtual Business Services
    Aug 2015 - Aug 2017 · 2 yrs 1 mo

    • Worked on both B2B and B2C marketing strategies • Developed internal content strategy and editorial calendar • Coordinated and maintained social media platforms • Development and management of industry-related content • Working on streamlining business processes and developing SOPs • Consultation on client marketing projects

  • Ambassador, Dean's Office at City College of San Francisco
    Jan 2014 - May 2015 · 1 yr 5 mos

    • Student leader and ambassador for the Student Activities Office (SAO) • Established internal systems & processes to improve efficiency and increase student engagement • Collaborated across faculty, staff, and administration to ensure successful and effective events that fall within college guidelines and state/district regulations