Singapore
• LCMS, ICMS and HPLC application specialist supporting regional pre-sales & post-sales functionalities for South East Asia region across the markets from Food, Environment, Forensics, Biopharma, Pharma and Life Sciences research (Proteomics & Metabolomics) • Assisted sales team to meet or exceed the sales target via product demonstrations and providing expert technical advice • Served as product champion internally, with the channel partners, and with customers; provided ongoing product sales training and customer support. • Worked on analytical methods development and performed sample analyses to succeed the proof-of-concept • Workout with sales to identify and qualify business opportunities, understand and develop the strategy to fulfill customer needs • Provided advice to sales on the solution and configuration for sales order • Participated in different tender stages, such as RFI, RFQ and RFP, from private and government sectors • Worked closely with Sales and Marketing teams in the business development plan to grow the HPLC and LCMS business; supported regional marketing and workshops to assist in business growth. • Developed new applications and workflow solutions with internal/external collaborators to meet market demand and customer needs, as well as publication of application notes and scientific papers • Delivered scientific/technical presentations and product trainings to sales colleagues, channel partners and customers • Provided consultancy on application expertise in response to customer inquiries to ensure customer success and satisfaction • Technical team lead in LCMS and ICMS applications • Proven ability to build strong customer loyalty and satisfaction
• Process development on 3D NAND wafer fabrication process • Developed clean and etch process for oxide, nitride and poly-based materials • Worked with different teams to qualify new tools, new processes and new materials, and wrote qualification reports • Worked closely with R&D Scientists to develop and test scale-up processes for new products from lab procedures to high volume manufacturing plant • Lead and researched continuous improvement projects for productivity improvement and cost reduction • Supported manufacturing production
• Developed analytical methods for determination of ionic pollutants in environmental water • Developed chromatography separation methods for determination of trace ionic pollutants in water • Designed and developed sensors for heavy metals pollution monitoring • Synthesized of nanomaterials, such as nanoparticles, and nanodots, to be used for sensors development • Gained significant independent research and writing experience • Made selection and purchase of equipment and materials required for experiments • Prepared risk assessment for the research projects • Wrote research brief/proposal for grant submission • Responsible for instrument maintenance • Actively searched for potential collaborators in various research projects • Provided training for team members and supervised junior members • Participated in the exhibition at Water Expo, Singapore International Water Week, for several years • Collaborated with Thermo Fisher Scientific in methods development for ion chromatography and evaluation of solid-phase extraction cartridges • Worked with a team of 4 other researchers in the development of sensors and sensing platform, and our team was selected to participate in the HydroPreneur Programme, which is an entrepreneurship training programme designed to move technologies from lab to market
• Mentored students in chemical laboratory experiments in a class of around 30 undergraduates • Assisted students in interpreting an understanding chemistry concept • Ensured implementation of safety regulations in the labs • Graded student’s assignments and laboratory performance, and provided appropriate feedback • Maintained student attendance records, grades, and other required records • Facilitated learning and improved performance by tutoring students individually and in small group
• Supervised technical staffs in performing sample analysis for the urine specimens sent by law enforcement agencies for illicit drugs screening • Prepared reports for the sample analysis result to law enforcement agencies for legal documentation • Testified in court to provide technical advice • Analytical method development on topics related to the analysis of drugs in urine • Assisted the lab director in the monitoring of productivity, quality assurance programs and management of the lab. • Developed an automated on-line detection method for the simultaneous measurement of multiple drugs in urine by using disposable pipette extraction with LC/MS • Developed an analytical method for the analysis of emerging illicit drugs in urine using GC/MS