Berlin Metropolitan Area
I am a performance-driven Principal Business Analyst with a strong passion for analytics. My current tasks focus on extracting, providing and analyzing information in a timely and effective way. As a consultant, I participated to end-to-end projects that start from the deep understanding of the particular needs of the clients and finish with direct project implementation. Thanks to an international background and different working experiences, I have developed strong communication skills and a proven ability to be a collaborative team member. Until today, I have had the opportunity to work for a diverse set of companies ranging from established multinationals to mid-sized and fast-growing businesses. My main areas of expertise are: Sales analysis, Operations processes, Finance processes, Accounting, Cash flow data analysis, Logistics, Quality control, Data analysis.
Working Team: Private Transformation Main Industries: Telco, Consumer Products, Luxury and Fashion, Food and Beverage Advising companies how to redesign business processes and organizational structures through accurate and data-driven business analyses. Providing end-to-end consulting services starting from the assessment of the client's needs to the implementation of concrete solutions and Target Operating Models for the improvement of the company's performance. As an Associate Consultant I was involved in projects concerning: • Business Analyses and Process Redesign • Performance Management with focus on KPIs and SLAs • Operating Excellence Initiative, analyses of employees' performances and application of Lean Management procedures • Finance and Accounting reengineering initiatives • Cash Flow analyses and elaboration of predictive models for improved cash flow forecast • HR processes assessment and successive Target Operating Model definition
I was employed in the EUK5 Amazon Fulfilment Centre located in Peterborough. As an Area Manager replacement my tasks included: • Supervision and control of the Inbound Logistics processes of the receiving area of the Fulfilment Centre • Employee management of 50/60 Associates employed in the receiving area with a focus on team building and performance achievement. • Crisis Management in case of employees' injuries or machinery breakdowns • Project Management of the initiative concerning the redesigning of the receiving and stowing processes concerning the Hazmat products in the Fulfilment Centre
Team: Logistics Tech Main tasks included the daily creation of reports for different stakeholders and management levels, fulfillment of information requests, automation of processes and reporting, monitoring of data quality and absence of discrepancies, processes optimization inside the tech team. Examples of projects: - Mapping and tracking of the logistics flows of vehicles along different phases of the supply chain (refurbishment centers, logistic centers, showrooms, final delivery to the customer). Focus on reducing the lead times in every step along the supply chain. - Monitoring of customer satisfactions: tracking of NPS data and root cause analyses for discrepancies in customer satisfaction scores among Countries and/or different time frames. Link of customer metrics with quality and cost metrics along the supply chain (time of delivery, refurbishment costs etc.)
CEMS Business Project. I was part of a an international team composed by two other fellow CEMS students. The project consisted in developing a new e-commerce strategy for the brand Lancôme in the Czech Market. The project activities included: • Sales analysis of the Czech beauty market. Analysis of multiple reports and elaboration of sales projection for the Czech beauty market with a focus on on-line sales of luxury beauty products. • Development of an on-line customer support strategy in order to replicate the luxury experience over the internet. • Design of an omni-channel distribution and marketing approach for the brand. • Development of a possible implementation plan for the new branded Lancôme website including key milestones and target KPIs.