Paris, Île-de-France, France
Head of Solutions✨, Services and Alliances for B2B & B2G @Samsung Mobile eXperience France. Over 20 years of field experience, working alongside telecom industry professionals, within R&D teams, operators, clients, and users across Europe, reconciling two seemingly opposing logics: technical rigor and business urgency. First at LG Electronics, launching over 30 terminals, including 2 Google Nexus devices, while meeting deadlines with major international operators. Then at Wiko, where I built a team of 15 experts to manage validation programs and the launch of smartphones and tablets for telecom operators in nearly 30 countries. Before that, I worked at Wind3 and General Motors in Rome, then moved to Paris to work for SFR. Very different contexts, but guided by a constant: transforming complex constraints into solid deliverables. This dual perspective—technical and strategic—is what I bring today to Samsung Electronics France, where I lead the Solutions, Services, and Alliances division for B2B and B2G. My missions: -> Building and consolidating sustainable programs with clients and partners. -> Aligning local teams with global divisions. -> Ensuring our technologies, solutions, and services meet real-world needs, particularly in cybersecurity. My areas of expertise: ✅ IT solutions for enterprise mobility (B2B/B2G). ✅ Building strategic technological alliances and partnerships. ✅ Managing complex programs in multicultural environments. ✅ Corporate Social Responsibility (CSR) and mobile device sustainability, including transitioning to refurbished devices. Quadrilingual (French, English, Portuguese, Italian), I engage with C-level executives, CIOs, CISOs, as well as clients and Samsung teams in Korea. Are you working on a mobility project, fleet transformation, or technological alliance? Let's discuss!!
Samsung B2B IT&Mobility, Solutions✨ and Alliances Director Missions and R&Rs: - Establish and develop a long-term relationship with customers - Foster partnerships, JV and alliances - Develop strategic programs and solutions - Lead technical program and account management teams to deliver cutting-edge solutions and services - Reach the highest level of clients satisfaction to increase the retention of the proposed solutions -Team-up across local and global divisions and Stakeholders teams -Sync local needs with Global activities
Guide enterprises entering the market of refurbished mobile devices considering CSR aspects (both Android and IOS) Define and adapt processes and tools to improve the refurbished products quality perception and better address this market Identify and promote suppliers and partnerships Mentor teams, share methodologies, processes and innovative tools Providing support from legal, contractual aspects to packaging and spare parts procurement to ensure the control of the entire chain
Teams: Technical, Customer Service, IT, Quality and CSR Mission/Challenge: To act on behalf of the Director of Technical Operations Achievements: Tightened the partnership with key suppliers such as Qualcomm Defined and adapted processes and tools to address new markets & opportunities Mentored teams, sharing methodologies, processes and innovative tools for project management Launched the in-house refurbishing project including contractual and procurement aspects Concluded Contracts and MOUs with suppliers and customers for B2G, B2B projects
Teams: 15 people – Quality, Programs and Technical Account Management teams Mission/Challenge: To lead the technical strategy, contribute to the product roadmap definition and manage all technical teams and programs to support European Sales teams business targets. Reporting to Global CTO Achievements: Built from scratch a team of 10 engineers across EMEA, to manage the key Carriers’ technical accounts Leaded and coordinated multi-functional teams for on-time, on-cost and on-quality delivery of ODM mobile products to Tier 1 Carriers across 30 countries worldwide Started a strategic partnership to outsource all testing activity in Europe Structured both technical and product roadmaps to open new business opportunities for the brand Fostered the introduction of methodologies, tools, processes and best practices as a PMO Restructured and managed the Wiko’s European R&D service after staff departure plan in 2020 Delivered appropriate technical training Tightened the partnership with key suppliers
Teams: 11 people – Programs and Technical Account Management teams - Lead worldwide Wiko Programs and Delivery for both Open and Carriers' channel - lead the worldwide Wiko programs strategy - lead the Wiko Global and Local technical delivery - Contribute in the Wiko technology roadmap definition
- Lead worldwide Global Technical and Delivery Account Management teams in charge of EU and EMEA - Define processes, methodologies and tools for Global and Local carriers' approval -Lead Wiko Global and Local technical account teams activities -Contribute in Global and local technology roadmap definition for Wiko devices
Teams: 5 people – Quality and TAM teams Mission/Challenges: To efficiently lead TAM’s activities to meet delivery deadlines. Reporting to Sales Director Achievements: Launching over 30 devices in EU, including 2 Google Nexus assuring on-costs, on-quality and on-time delivery Fostered the business development with French Mobile Carriers through a tight customer relationship with technical, services, network, product and portfolio teams Lead Technical and Product Delivery Account Management team in charge of France &DOM Define local technology roadmap TTM and coordinate local test activities Participate in Marketing/Communication and commercial activities for product launch Lead technical product and delivery managers activities Coordinate validation activities of local validation team Participate in marketing and Sell-in/out activities for promoting LG devices Main achievements details: -2014: On time launch of strategical and high tier products embedding 4G technologies -2012/2013: SFR award as best handset provider -2012/2013: Teamed-up a brand new technical team in very short timeframe (4 weeks)
Role: -Technical product and delivery account Manager for France and DOM main MNOs Department: -MobileCommunication, LG France Sales Mission: -Product delivery management for France market respecting the binomial trade-off between quality and TTM Main responsibilities: -Lead interface for MNOs key Technical, Marketing and Executive PoC -Programme and Project management for product delivery respecting agreed milestones -Product management support to LGE France MC & MNOs marketing Achievements: -Succesful launch of 100% of pipelined projects during the last >2 years (~20 complex projects) -Succesful launch of 1st LG LTE handset in FRA market - Improvement of technical relationship with main FRA carriers
Role: -R&D Project Manager Europe Department: -R&D LG Mobilecomm Program Management team Mission: -European Handset delivery management: plan and lead overall mobile products approval process ensuring mobile device quality and achieving on time delivery for LG handset on Europe Market Main responsibilities: -Plan and lead mobile terminal approval process for Open Market and Operators adapting strategy to evolving project scopes -Plan and milestones definition, Issues/Risks management and mitigation plans definition -Technical Approval assessment to ensure mobile device quality