Sintra, Lisbon, Portugal
Filipe Lourenço, 32 years old Infrastructure Engineer | Senior System Administrator | VMware | Windows & Linux | Storage | Backup | IaC (Ansible, Terraform, Packer) Experienced in L3 support, incident response, root cause analysis, and 24x7 on-call operations, supporting large-scale infrastructures with 1,000+ virtual machines across geographically distributed locations. Actively contributing to infrastructure automation using Infrastructure as Code and GitOps principles, working with Ansible and Terraform to improve consistency, reliability, and operational efficiency.
System Administrator responsible for the Headquarters and six satellite buildings for the DGRM, with focus on help the service to be a reference at digital transformation of administration and customer service. Responsibilities: - Administered and maintained Windows and Linux servers, ensuring maximum security and performance. - Managed and monitored network devices, including switches, and firewalls (Cisco). - Troubleshoot and resolved hardware and software issues, and performed root cause analysis - Administered and secured Active Directory, Exchange Server, and SQL Server environments. - Configured and maintained virtualization platforms, including VMware ESXi, OVM and Microsoft Hyper-V - Collaborated with cross-functional teams to support and implement IT projects. - Managed and tracked IT assets and licenses, and maintained documentation and procedures.
- Customer Service - Stock replenishment and organization
- Outbound campaign for Vodafone, promoting mobile tariffs