Metro Manila, National Capital Region, Philippines
Over 30 years of comprehensive ICT experience: Expertise in application dev, end-user support, customer relationship mgmt implem, & project mgmt. Extensive industry background: Deep experience in banking & financial industries, complemented by a diverse portfolio in govt, media, telecom, & insurance sectors, spanning both domestic & international markets. Strategic Leader & contributor: Actively involved in formulating & implementing ISO 27001-ISMS, ISO 9001-QMS initiatives IT transformation projects, process improvements, resource & people dev, and aligning corporate objectives & strategies. Proven leadership: Successfully managed & led teams of over 100 tech resources. Security & compliance proficiency: Skilled in internal audit, risk mgmt, security compliance (ISO 27001-ISMS, PCI/DSS, & PA/DSS), data protection, & overseeing physical & logical access to critical assets, including info systems, devices, & facilities. System dev expertise: Highly adept in leading all stages of the system dev lifecycle using both Agile, Scrum, Kanban & waterfall methodologies, from rqmts definition to solution design, dev, testing, implem, migration, & support. Project mgmt excellence: Demonstrated success in directing large-scale System Integration (SI) projects as Proj Director, Proj Manager, Banking Consultant, & Business Analyst, effectively managing diverse teams & departments. Technical Presales. Product Dev & Support Accomplished in creating proposals, delivering product demos, managing dev and support, & handling 3rd party vendor relationships. Expertise in products such as Oracle, Fujitsu Interstage, BEA Middleware, Microsoft, Primedocs, Fujitsu i+Portal Payment Gateway, & SunSystems Accounting. In-depth system knowledge & Sol Architecting Extensive understanding of Branch Banking, ATM Networks, Payment Gateway, Internet, Mobile, & Phone Banking Systems, POS Systems, Doc Mgmt System, Resource Mgmt System, & General Ledger systems. Technology-driven transformation: Experienced in developing & migrating manual systems (CA/SA), Payment facilities, General Ledger Systems, Health Insurance, Microfinance to automated systems using cutting-edge technologies, cloud & mobile. Global experience & versatility: A versatile professional with a proven ability to excel in dynamic, multitasking, and multicultural environments. Experience includes working both domestically & internationally (offshore & onshore) in countries such as Japan, China, India, Malaysia, Singapore, Thailand, Hong Kong, Indonesia, Vietnam, Laos, Myanmar, Cambodia, Taiwan, & Australia.
• Manage and lead the software developers and support in building systems, solutions applications • Develop strategic and tactical plan for the team to meet the company’s goals and objectives • Create and implement the overall software development strategy aligned with the company's vision and goals. • Plan and monitor the successful implementation of the projects to the customers • Create and maintain a professional culture within the team and organization and ensure the successful delivery of software projects on time, within scope, and budget. • Communicate progress, challenges, and solutions to senior management and other key stakeholders
• Drive, improve support and maintain AXA Health IT business • Enhance, implement and maintain IT Health Core System • Launch new health products and services and build IT Health service ecosystem between IT, business, operation and external partner • Integrate IT Health Core System with different asset systems • Initiate and drive IT Health e-commerce and lead generation programs
• Manage teams performing o Data Center and Disaster Recovery Site Operation o IT Security Administration o IT Systems Administration o IT Compliance and Cloud o IT Service Desk and Support o Application Development and Maintenance o ERP and SAP • Responsible for IT security and data protection in ensuring adequate infrastructure, policies, standards, procedures and data controls are in place and monitor against external and internal threats in compliance with the ISO 27001 – Information Security Management Systems and ISO 9001 – Quality Management System • Ensure availability, reliability and business continuity of information, computing devices and IT services • Manage the relationship with IT service providers and other IT suppliers and ensure their compliance to SLAs. • Participate as required on corporate information technology strategy development and implementation.
• Managed the Low-code Application and Web Application Development • Administered financial expenses and human relationship activities • Managed key project accounts development. Implementation and support • Established Maintenance and Support business
Information Technology Department Managed Software Development group including maintenance and support Managed and coordinated Infrastructure group and directed System Administrator, IT Network, Security, Helpdesk & Technical Support Managed and coordinated Business Solutions group in charge of Business Process Management Responsible for IT security and data protection ensuring adequate infrastructure, policies, standards, procedures and data controls are in place and monitored against external and internal threats. Planned, directed and managed the performance of the company’s IT operations, as dictated by the overall strategy of the organization. Supported business growth by managing all aspects of daily operations including timely delivery of Systems Development projects and ensuring IT Services are efficiently delivered in accordance with the organizational strategy and information requirements Provided leadership in technology application across the whole organization. Lead in the development and implementation of application systems including working with third party developers or IT counterparts of business partners. Upheld Operational excellence in the support and use of technology being utilized by the company ensuring unhampered operations even during business interruption incidents. Ensures Business Continuity and Data Recovery Programs are in place. Managed the relationship with all outsource IT service providers and other IT suppliers and ensure their compliance to SLAs. Participated as required on group wide information technology strategy development and implementation. Responsible for preparing and managing the IT budget