Feyyaz Karaca

Sales Operations Manager | SAP Sales and Distribution, Business Objects

Üsküdar, Istanbul, Türkiye

About

My work in brief * SAP BO // Detailed Analysis and Reporting, Debugging, * Active use of SAP MM / SAP SD modules, * MDM // (Master Data Management) Customer / Store Management, * Mobis Ng // Mobile Sales System (Product, Customer, Field Organization Management) application and development, * PowerBI // Developing and implementing reports, * Python // Data analysis, * Management of all databases of Discounter & National & Local & C&C (Product, Customer, Field, Sales Team) of Organize Trade customers, * Consolidation of company budgets, elimination of errors, provision of controls and error-free transfer to systems (SAP BO, SQL, Excel), * Collaborating with the IT team, I manage projects and developed a robotic process automation (RPA) project, * I work on efficient management of sales processes, performance analysis and operational improvements, * Calculation of Sales Team Bonus System, * Company Senior Management Reports, * Sales Reports, Field Reports, With over a decade of dedicated experience in sales operations, my core competencies have flourished in project and process management, as well as business development at Yıldız Holding. My commitment to excellence aligns with our company's mission to innovate and streamline operations. I bring a unique perspective fueled by an in-depth understanding of sales processes and customer satisfaction, supported by a strong foundation in teamwork. I've effectively utilized SAP tools, including Business Objects, GUI, and Business Warehouse, to enhance our sales operations. My expertise with Microsoft Excel Query, Power Pivot, and Power BI reporting tools has empowered our team to conduct detailed analyses and reporting, leading to significant process and sales development initiatives that drive customer satisfaction and operational efficiency.

Experience

  • Yıldız Holding (14 yrs)
    • Sales Operations Executive
      Jan 2023 - Nov 2024 · 1 yr 11 mos

      I work on Project Management, Process Management, Business Development, Process Development, Control of the company budget and transfer to systems, Sales Development with detailed analysis and reporting. I use SAP / BO (Business Objects) program well and also use SAP Modules > MM / SD I support SAP / BW (Business Warehouse), improvement activities. I also use Microsoft Excel Query, Microsoft Excel Power Pivot and Microsoft Power BI reporting tools effectively.

    • Sales Operations Specialist
      Sep 2019 - Dec 2022 · 3 yrs 4 mos

    • Assistant to Sales Director
      Apr 2014 - Aug 2019 · 5 yrs 5 mos