Singapore, Singapore
Strategic and commercially grounded HR and Talent leader with over 15 years of leadership experience spanning business operations, talent strategy, organizational development, performance, and leadership enablement. Proven track record partnering senior business leaders to shape organizational capability, strengthen leadership pipelines, and drive enterprise-wide talent outcomes across East Asia markets. Recognized for combining strong business acumen with systems thinking to build scalable people practices, influence transformation agendas, and deliver measurable impact across performance, engagement, succession readiness, and organizational growth.
Partnered regional business and HR leaders across Singapore, Malaysia, Vietnam, Philippines, Japan, and Korea to drive talent strategy, organizational effectiveness, leadership capability, and workforce transformation initiatives for ~5,000 colleagues. Organizational Development • Led strategic leadership alignment sessions and trained master trainers for rollout of new Leadership Principles across 124 regional leaders. • Architected the region’s competency and career framework, strengthening talent identification, development, performance management, career coaching, and engagement. • Improved workforce performance by 39%, increasing strong and significant talent ratings across the region. • Contributed to “Growth” being region’s top eSAT strength for 3 consecutive years (2024–2026). Talent Management • Led the first global regional talent mapping initiative, mapping 3,100 colleagues to enable data-driven talent and development strategies. • Designed the Talent Greenhouse framework, empowering managers to activate development investments independently. • Coached Omni Sales leaders in building succession pipelines for 22 critical roles. Performance Management • Supported implementation of appraisal cycles and SAP SuccessFactors adoption across the region. • Coached leaders and employees on performance evaluation, career development, and strategic goal setting. Talent Acquisition & Employer Branding • Directed regional TA transformation, upskilling 400+ hiring managers, reducing time-to-hire by 40%, improving retention, and achieving best-performing region • Developed 7 high-performing TA Partners supporting 120+ senior hiring managers, delivering SGD$800K in recruitment savings and the region’s highest eSAT score. • Led employer branding initiatives achieving ranking in The Straits Times Best Employer from #96 (2024) to #37 (2025). • Expanded talent pipelines through partnerships with 29 universities across 6 countries and built strategic warm talent pool.
•Restructured Area HR function and trained 6 Area HR Business Partner for Japan and Korea providing strategic sales and people support to Area Managers. •Achieved right sized headcount and contract structures in stores; quality recruitment; focused and accelerated development of talents; upskilling of workforce. •In 6 months, headcount fulfilment secured at 98% (up from 74%), retention increased by 11%, 176 talents developed to management / next level role, as well as 78% reduction of grievance cases. •Delivered +3 and +25 eSAT improvements for store and HR teams respectively.
•Managed a portfolio of 30 stores with 200mil RM annual turnover, delivering year on year plus. •Directly responsible for 30 Store Managers and 4 Area Team members. •Turned around the area, from lowest employee satisfaction (eSAT) score in the region, to highest eSAT score within 2 years. •Developed 8 Store Manager as well as contributing 8 SM ready talent to various Area Team and Office roles.