Argentina
Executive leader with over 18 years of experience in the global telecommunications sector, specializing in building and scaling worldwide commercial connectivity operations. Currently leading sales, business development, product, pre-sales, and sourcing operations for IG Networks across 124 countries. My professional trajectory reflects consistent progression from technical roles to strategic leadership positions, combining deep technical expertise in connectivity solutions with executive capabilities in global team management, market development, and operational transformation. I have led initiatives that expanded commercial presence into new continents, built strategic alliances with major global carriers and telecommunications service providers, and driven the integration of automation and AI tools to enhance operational efficiency and decision-making across the organization. Passionate about transforming complex challenges into measurable results, I lead cross-functional teams focused on operational excellence, go-to-market innovation, and sustainable value delivery for customers and stakeholders.
Lead global sales and business development operations across 124 countries, including USA as the company's largest market, with comprehensive oversight of commercial, pre-sales, product strategy, and sourcing functions. Key responsibilities: • Develop and execute strategic roadmaps for business development, market expansion, and operational scaling across all regions, driving the company's transformation into a truly global connectivity provider. • Direct leadership of integrated commercial organization including Sales, Quoting Operations, Pre-Sales Engineering, Product Management, and Global Sourcing & Procurement teams. • Scaled quoting operations to +1 million annually, implementing automation frameworks and operational excellence initiatives that enhanced efficiency across the global sales organization. • Expanded organizational scope to include end-to-end vendor management and procurement for Global Growth Markets, leading strategic sourcing strategies and strategic alliance development. • Lead product portfolio evolution and service offering expansion, ensuring market competitiveness and alignment with customer needs across all continents • Drive revenue growth and market presence through data-driven strategies, cross-functional collaboration, and continuous optimization of sales processes and go-to-market approaches.
Expanded leadership scope to global level, assuming full responsibility for European operations and driving worldwide business development strategy across 81 countries. Led IG Networks' hybrid business model combining owned infrastructure with strategic vendor partnerships. Key accomplishments: • Developed multi-year global BD roadmap and managed revenue forecasting, providing executive leadership and board with business intelligence and strategic recommendations • Scaled global team across Americas, Europe, and emerging markets, managing regional leaders, Business Development Managers, and Account Managers • Established KPIs and performance metrics for sales organization, tracking pipeline velocity, win rates, and revenue attainment across all regions • Owned comprehensive budget management including headcount, events, travel, marketing, and business development initiatives • Conducted competitive intelligence and market analysis to inform pricing strategies, identify opportunities, and guide business decisions • Spearheaded Africa market expansion including territory development, product homologation, and go-to-market execution • Negotiated strategic, high-value contracts with Global Wholesale Operators and Regional Carriers, structuring complex multi-year agreements • Built strategic partnerships with 9 out of 10 major global carriers, positioning IG Networks as trusted connectivity partner • Collaborated with leadership on IGIQ automation platform development, scaling operations to +400,000 quotes annually through API integration
Expanded regional leadership scope to include full operational responsibility for Brazilian market. Restructured local go-to-market strategy and built dedicated team to drive domestic growth and support international accounts. Key accomplishments: • Assumed full management of Brazil operations, including P&L responsibility and market strategy • Built and trained Account Management team in Brazil to expand local market presence and revenue • Developed dual-focus sales approach: domestic Brazilian customer acquisition and support for international clients with Brazil operations • Integrated Brazil team into broader Americas structure while maintaining specialized local market expertise • Continued oversight of regional Business Development efforts across Latin America
Drove new business development and account growth for enterprise clients across public and private sectors through consultative sales methodology. Owned end-to-end customer relationships and revenue generation for Government and Services vertical. Key responsibilities: • Developed and managed pipeline for corporate accounts in both private and public sector, leveraging consultative selling approach • Structured and sold integrated solutions including IT services, data networks, datacenter, telephony, connectivity applications, and custom solutions • Evaluated project profitability and developed value-added service proposals aligned with customer business objectives • Led contract negotiations at local and international levels for complex, multi-service deals • Coordinated cross-functional account teams and collaborated with internal stakeholders across business units to ensure seamless solution delivery • Participated in Six Sigma initiative to optimize commercial proposal turnaround time and improve sales efficiency
Managed end-to-end customer lifecycle and account growth for enterprise clients across Transportation, Distribution, Services, Retail, Healthcare, and Education sectors (both public and private). Served as strategic partner driving service excellence, account expansion, and revenue growth. Key responsibilities: • Owned customer relationships and account health for portfolio of enterprise accounts across multiple industry verticals • Identified and executed upselling and cross-selling opportunities by analyzing customer needs and recommending additional services from portfolio (Data Networks, Internet, Telemetry, Voice, Datacenter, Outsourcing, IT solutions) • Ensured SLA compliance and performance management across all service lines • Led project implementation and requirement planning to guarantee service levels and customer satisfaction • Drove account expansion strategies through consultative approach, resulting in increased customer lifetime value • Managed critical incident escalation and resolution, converting challenges into trust-building opportunities • Led cross-functional Demand Capture initiative that identified upselling opportunities through marketing data analysis • Designed Quality Control workflow to reduce customer churn through proactive service intervention
Designed and implemented connectivity solutions and network services for new and existing business accounts. Served as primary technical focal point for clients and telecommunications vendors managing both internal and external communications infrastructure. Key responsibilities: • Led infrastructure and services procurement process including capital expenditure approvals and • budget management • Managed vendor performance, negotiated and enforced SLAs, and handled penalty assessments • Developed connectivity solutions tailored to business requirements for enterprise clients • Coordinated with internal stakeholders and external service providers to ensure service delivery Additional roles: • Supported audit operations and compliance initiatives • Contributed to Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP) strategies • Participated in Pandemic Response Program implementation • Implemented laboratory environments and Center of Excellence (CoE) initiatives • Developed and delivered technical education programs and training curricula
Sr. Telecommunications Technician - DTAC Operation (Data Test & Activations Center). Provisioned and managed enterprise telecommunications services including Private IP (MPLS), Point-to-Point, Frame Relay, ATM, and dedicated/mixed voice services. Executed new circuit installations, live circuit modifications, and decommissions across multiple network types. Major accomplishments: • Led complete network migration for Bank of America and Wells Fargo from Frame Relay to MPLS infrastructure - successfully transitioned critical banking networks ensuring zero downtime for enterprise operations • Executed complete provisioning workflow for enterprise telecommunications services across diverse network technologies for Fortune 500 clients • Handled change management and reporting for multiple high-impact telecommunications projects • Performed testing, activation, and troubleshooting of complex enterprise circuits
Provided technical support for AT&T corporate connections across Latin America, the Caribbean, and the United States from IBM Argentina. Managed and maintained MPLS circuits, ATM, and Frame Relay networks on Cisco routers. Key responsibilities: • Monitored and troubleshot telecom circuits (MPLS, ATM, Frame Relay) for enterprise clients • Configured and maintained Cisco router infrastructure supporting multi-regional connectivity • Delivered technical support for AT&T corporate network infrastructure across three regions • Ensured network availability and performance for critical business communications