Ferdi Erdem

Head Barista

Antalya, Türkiye

About

İnstagram adress : @ferdiierdem

Experience

  • Operasyon Müdürü at 404 Coffee
    May 2024 - Present · 2 yrs 3 mos

  • Store Manager at Tchibo
    Jan 2006 - Present · 20 yrs 7 mos

    • Trained, coached, and supervised new staff members. • Helped management to identify workflow issues and find solutions. • Supervised and delegated tasks to a team of [13] people. • Proactively participated in meetings and helped create new practices. • Answered calls, responded to emails, and spoke with suppliers face-to-face. • Coffee brewery and working as a barista. • Consistently met my short and long-term targets. • Processed a range of documentation and entered information into databases. • Accurately handled large amounts of money on the cash register. • Pitched ideas on how to improve performance and efficiency.

  • Head Barista at Cozy Coffee House
    Jan 2018 - Jan 2024 · 6 yrs 1 mo

    • Coffee seeds selection. • Menu development. • Responsible for creating new receipes. • Customer relationship. • Maintenance service for the inhouse equipment. • Trained, coached, and supervised new staff members. • Helped management to identify workflow issues and find solutions. • Supervised and delegated tasks to a team of [4] people. • Consistently met my short and long-term targets. • Proactively participated in meetings and helped create new practices. • Answered calls, responded to emails, and spoke with suppliers face-to-face. • Social media management of the coffee house. • Responsible for cleaning