Heilbronn, Baden-Württemberg, Germany
COSMO CONSULT empowers businesses to transition seamlessly to Microsoft Cloud solutions, leveraging their expertise across the Microsoft 365 and Dynamics 365 product suite. As an Account Manager with a focus on Southern Germany, responsibilities center on delivering tailored cloud solutions, managing complex client projects, and orchestrating full sales cycles from lead qualification to contract finalization. Previous experience as a Sales Consultant honed skills in customer acquisition, solution customization, and contract negotiations, fostering a consultative approach to client engagement. Known for facilitating smooth onboarding processes, hosting impactful workshops, and developing strategic investment proposals, the focus remains on delivering value and driving digital transformation.
Specialized in guiding customers through the transition from on-premise infrastructure to the Microsoft Cloud (Microsoft 365 & Dynamics 365) Full end-to-end responsibility for the acquisition and onboarding of new customers across Southern Germany Managing national and international customer projects with varying scopes and complexity Identifying strategic customer needs and delivering customized, value-focused cloud solutions across the full Microsoft 365 and Dynamics product portfolio Driving the complete sales cycle — from qualifying Sales Qualified Leads (SQLs) to final contract signature Leading customer workshops, delivering compelling presentations, preparing investment overviews and quotations, and conducting detailed contract negotiations Acting as the primary point of contact for Microsoft cloud solutions throughout the entire pre-sales and sales journey Ensuring a smooth and structured transition of new customers to the customer success and post-sales teams for continued satisfaction and growth
Holistic responsibility for acquisition of new customers in Southern Germany Meeting potential customers‘ requirements and submitting tailor-made propasals for customer solutions Mastering the Sales Cycle from acquisition of SQL (Sales Qualified Leads) to closing of contract Coordinating workshops and presentations, providing investment breakdowns and detailed quotations as well as conducting contract negotiations Principal point of contact for company‘s software solutions Responsibility for smooth transition of new customers to customer care department
• Implementing KPI based controlling • Advising on implementing IT Services (Wi-Fi Tracking, ERP, Service Providers)
• Overall responsibility for sales in Germany, Switzerland and Austria • Negotiating terms and conditions with customers’ C-Level management • Coordinating Sales Agencies Benelux and Nordics • Developing marketing campaigns and sales promotions with key clients • Introduction of NatGeo Apparel to DACH Market and staff trainings • Target Attainment 100% • Reason for career change: Parental break
• Business development in sales area • Negotiating terms and conditions of consignment contracts • Developing marketing campaigns and sales promotions with key clients • Responsibility for Customer Service, Visual Merchandising and Claims Departments’ customer related activities. • Target Attainment: 100% • Reason for career change: Career prospects as Head of Sales
• General management • Project management (Digital customer loyalty system, Introduction of CRM System, Digitalisation of POS). • Budgeting and controlling. • Negotiating superior conditions with banks and suppliers. • Reason for career change: Leaving the family business and pursuing own career.