Felix Hopf

Senior Manager | Public Sector Transformation & Managed Operations

Munich, Bavaria, Germany

About

Senior Manager in an international consulting firm with extensive experience in public-sector transformation, managed services & operations and large-scale programme delivery. Combines strategic advisory with hands-on operational execution, including target operating model design, process digitisation, workforce ramp-up, quality assurance, reporting and stakeholder management. Proven track record in leading complex delivery setups with up to 350 operational staff, supporting businesses and institutions in modernising processes and managing workloads. Strong business development and account growth experience, with a focus on public-sector clients (and others, such as FSI and international development companies), digital government, AI-enabled process optimisation and scalable service delivery models. Protiviti is a global business consulting firm that delivers deep expertise, objective insights, a tailored approach, and unparalleled collaboration. We operate client-centric and help clients transform, protect, and respond to their businesses' needs.

Experience

  • Protiviti (Germany)
    • Senior Manager
      Jan 2025 - Present · 1 yr 6 mos

      Business Development, Acquisition of new clients, Project and Program Management, Business Process Management, Digital Transformation, Development and Implementation of Shared Services Centers, Management of 400+ employees

    • Manager
      Jul 2022 - Dec 2024 · 2 yrs 6 mos

      Progressed through consulting roles from Consultant to Manager, building expertise in process management, project management, risk management, digitization and managed operations in various industries.

    • Senior Consultant
      Jan 2020 - Jun 2022 · 2 yrs 6 mos

  • Consultant at SGC-SinoGermanConsult (Frankfurt) GmbH
    Jun 2018 - Jul 2022 · 4 yrs 2 mos

    Projects related to China Business Relations such as consulting services in the field of the Cyber Security Law (CSL) in China with focus on automotive suppliers as well as establishing contacts to a large German federal enterprise for international development cooperation to set an industry standard for CSL.

  • Project Consultant at Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
    Nov 2014 - Mar 2015 · 5 mos

    Rural Financial Institutions Programme (Indo-German Development Cooperation Project) Programme in the area of Microfinance, Financial Systems Development, Financial Inclusion, SHG Bank Linkage Programme - Partnered with development bank NABARD The scope of tasks included business development, project management, analysis & modelling and implementation for pilot projects. https://www.giz.de/en/worldwide/16012.html

  • Intern at Siemens
    Sep 2010 - Oct 2010 · 2 mos

    Siemens Energy and Automations Fossil Energy Solutions – Activities in the field of engineering and construction of the combined cycle Mellach, Austria