Waterloo, Ontario, Canada
• Lead and manage the IT Operations Team, ensuring alignment with organizational goals and efficient operations. • Manage and monitor cloud environments (Microsoft 365 and Azure), including administration of Exchange Online, SharePoint, Teams, Entra ID, and Azure Virtual Desktop (AVD). • Assist in all aspects of cybersecurity, including creating policies, hardening environments, monitoring, and reporting, while using Microsoft Sentinel and Defender for threat detection and response. • Design and deploy SharePoint sites, including configuring site collections and permissions to enhance collaboration. • Create system and network administration guides and training manuals. • Provide level 2 and 3 support for infrastructure and end-user issues. • Deploy and manage devices using Microsoft Endpoint Manager (Intune) and Autopilot for automated provisioning and security policy enforcement.
• Deployed Defender for Endpoint on workstations and Defender for Cloud on servers for threat protection. • Managed Azure Sentinel to analyze security events and anomalies across Windows and Linux servers. • Designed and implemented hybrid identity solutions, including Active Directory, Azure AD Connect, Azure Active Directory, and AD Federation Services. • Architected, implemented, managed, and supported Azure infrastructure. • Set up backup and disaster recovery infrastructure using Azure Backup and Azure Site Recovery. • Configured Azure networking resources, including Site-to-Site VPN connections, ExpressRoute, DNS, Azure Load Balancer, Azure Traffic Manager, VNET Peering, and Azure Front Door.
• Designed and deployed cloud solutions on Microsoft Azure and Microsoft 365 for customers. • Assisted enterprises in transitioning business operations to the Cloud, optimizing solutions for successful deployment. • Educated customers on best practices to ensure efficient cloud utilization and transformation.
• Designed and implemented Microsoft Azure and Microsoft 365 solutions, optimizing resources for scalability and cost savings. • Implemented backup and disaster recovery solutions using Azure Backup, Azure Site Recovery, and Veeam Backup and Replication, ensuring business continuity and minimizing potential downtime. • Deployed and provided support for Hyper-V and VMware virtualization clusters, ensuring high availability and optimized resource allocation. • Led email migration projects, transitioning from on-premises Exchange and third-party email platforms to Exchange Online on Microsoft 365, ensuring minimal disruption and smooth transitions. • Led migration projects of physical and virtual machines to Azure, ensuring business continuity and minimizing downtime. • Configured Azure Networking (Site-to-Site VPN, ExpressRoute, DNS, Load Balancer, Traffic Manager, VNET Peering) and managed SonicWall Firewalls to enhance network security and traffic control. • Deployed, configured, and managed Exchange On-Premises servers, including high-availability solutions with DAG (Database Availability Group) clusters. • Deployed, managed, and supported Windows Server roles, including Active Directory Domain Services, File Server, Print Server, Certificate Services, and Remote Desktop Services. • Created and maintained group policies, login scripts, and domain security settings to ensure secure access to resources and compliance with organizational standards.