Germany
At Mondelez International, I work as a Plant Operator in the Frisch Käse division in Bad Fallingbostel, Germany, on the night shift. Key responsibilities: ✔ End Packaging & Filling Operations – Operated End Packaging and Filling systems for 4 Halo - Jocca - Schale production lines, ensuring efficient and accurate packaging. ✔ Production Monitoring & Control – Supervised all production lines, maintaining system performance and ensuring compliance with quality standards during the night shift. ✔ Maintenance & Troubleshooting – Performed routine checks and troubleshooting to prevent downtime and ensure smooth operations. This role has strengthened my expertise in dairy production processes, as well as my ability to efficiently manage operations during night shifts.
I worked as a Dispatcher and Customer Support Representative at Berger Logistik GmbH for four months, managing logistics operations and client assistance. Key responsibilities: ✔ Freight Coordination – Assisted in dispatching and scheduling shipments, ensuring efficient transportation planning. ✔ Customer Support – Provided assistance to clients, addressing inquiries and resolving logistical issues. ✔ Operational Support – Collaborated with the logistics team to optimize workflow and ensure smooth daily operations. Unfortunately, due to the impact of the COVID-19 pandemic, the company experienced a slowdown in operations during that period.
At Lorenzini Srl, I managed various aspects of sales, logistics, and customer relations, supporting both domestic and international markets. Key responsibilities: ✔ ERP & Order Management – Operated the "Business Line Net" management software to handle customer data, quotes, and order processing. ✔ Customer Acquisition & First Contact – Conducted market research, identified potential clients, and initiated first business interactions. ✔ Logistics & Shipping Coordination – Organized shipments via couriers, managed DDT (Transport Documents), and ensured timely deliveries. ✔ Procurement & Supply Chain – Oversaw material purchasing to support production needs and maintain stock levels. ✔ Problem Solving & Operations Management – Resolved logistical, operational, and sales-related issues to optimize business efficiency. This role enhanced my expertise in sales operations, logistics management, and international customer relations.
Plastotecnica S.p.A. is a national leader in polyethylene film production for industrial packaging and ranks among the top ten in Europe. Key responsibilities: ✔ Customer Care & ERP Systems – Started as an intern, gaining hands-on experience in customer support while mastering AS400 and SmeUp management systems. ✔ International Sales & Market Expansion – After securing a new contract, I focused on customer acquisition and managing overseas sales in Switzerland (German-speaking regions), Austria, and Germany. ✔ Client Relations & Business Development – Built and maintained strong relationships with international clients, identifying growth opportunities in key markets. This role strengthened my expertise in B2B sales, cross-border customer management, and ERP-driven business operations.