Francisco Lozano Moore

Technical Account Manager @ Amazon Web Services (AWS) | Engineer, MSc & Researcher

Barcelona, Catalonia, Spain

About

Customer-obsessed leader ready to leverage technical expertise and consultative experience to innovate, scale, and transform the businesses that shape the future. My background spans projects in Chile, Luxembourg, and Spain, bridging diverse cultural and technical contexts.

Experience

  • Technical Account Manager at Amazon Web Services (AWS)
    Apr 2025 - Present · 1 yr 3 mos

    • Strategic and technical advisor to a portfolio of enterprise customers, aligning cloud operations with business goals while accelerating their cloud maturity. • Bridging technical depth with business insight to drive long-term value, resilience, and operational excellence.

  • Member at Youth Economic Circle (YEC)
    Mar 2025 - Present · 1 yr 4 mos

  • Senior Engineer at NTT DATA Europe & Latam
    Apr 2023 - Apr 2025 · 2 yrs 1 mo

    • Technical leader responsible for defining, building, and delivering Data & AI solutions that drive business value for our customers across industries. • Lead ML Engineer for a Top Tier Retailer, overseeing a portfolio of 25+ AI & Advanced Analytics products to optimise demand forecasting, automate in-store replenishment, and launch personalised campaigns for millions of customers, driving higher promotion profitability and customer retention. • Orchestrated projects proposals and assembled technical teams for clients in multiple sectors, such as CPG, Auto Manufacturers and Luxury Brands, by designing solution architectures and aligning technical and business objectives, expanding the team. • Led Industry 4.0 research initiatives together with leading research organizations, such as The World Economic Forum, producing a cross-industry framework promoting operational excellence. • Proposed and implemented a cloud-native Data Health solution for the world’s largest consumer goods manufacturer, preventing up to $1M in annual losses due to Supply Chain inefficiencies.

  • Technical Project Manager at Amazon
    Jun 2022 - Dec 2022 · 7 mos

    • Single-threaded owner responsible for planning, developing and delivering advanced analytics products empowering employees to directly impact customer experience. • Worked alongside cross-functional, international teams to build high-impact, scalable, Machine Learning architectures. • Designed and lead cross-continent User Testing campaigns for hundreds of partners distributed throughout tens of operational nodes. • Worked alongside Data Science, Business Intelligence, Data Engineering and Software Development teams to deliver self-service products delivering timely, actionable insights. • Proposed and managed the development of cloud infrastructures maximizing business impact and minimizing development time.

  • CTO/CIO Advisor at Epysa Implementos Chile
    Dec 2021 - Jun 2022 · 7 mos

    • CTO & CIO's Advisor responsible for formulating, leading implementing and supervising necessary transformations for the business' digitalization and maturing processes. • Product Owner for customer-facing, B2B and B2C mobile-product. • Planned, developed and implemented strategies to convey information with key decision makers. • Project Manager for two successful process-improvement projects implemented over 30 retail locations. • Produced detailed reports outlining key issues and proposed solutions. • Technical advisor for the development of an in-house Order Management System.