Fayisa Tamru

Mobile Money Service Test Management Supervisor at ethio telecom

Addis Ababa, Ethiopia

About

Experienced Customer Care Professional with a demonstrated history of working in the telecommunications industry. Skilled in Customer Service, Imagery Analysis, Organization Skills, Communication Systems, and Government Proposals. Strong arts and design professional with a MAPM focused in Project Management from MAPM.

Experience

  • ethio telecom (Full-time · 12 yrs 6 mos)
    • Mobile Money Services Test Management Supervisor
      Jan 2023 - Present · 3 yrs 6 mos

    • MM-Digital Customer Care Specialist
      Jan 2021 - Jan 2024 · 3 yrs 1 mo

    • Contact Center Advisor - Enterprise
      Nov 2018 - Dec 2020 · 2 yrs 2 mos