Istanbul, Istanbul, Türkiye
• Distributor management within the Adhesive Technologies, Consumer&Craftsman, Traditional Channel, Stationery Division • Coordination and performance tracking of field sales operations across Turkey; direct reporting line from the field sales representative in the East Marmara Region • Planning and monitoring of product supply processes • Ensuring timely order dispatch and delivery through effective shipment management • Route planning and customer visit scheduling for the field team • Conducting regular market and store visits to monitor field execution and customer engagement • Close collaboration with Regional Sales Managers and their reporting Sales Representatives to enhance sales efficiency and product availability • Project of Repzone: I led a complex and cross-functional project to implement the Repzone mobile ordering platform into Henkel’s traditional channel field teams. One of the most critical challenges was the fragmented and outdated customer data, which I cleaned, restructured, and categorized into a usable, actionable format integrated within the mobile system. o As a result of this transformation: Campaign discounts during high-volume trade fairs were automatically calculated within the system Order-taking processes were accelerated and error rates significantly reduced Field performance became measurable with real-time digital tools Accurate customer segmentation enabled strategic, sales-driven distributor managementDespite field complexities and internal resistance to change, this initiative paved the way for a data-driven culture in frontline sales operations and delivered measurable improvements in productivity and decision-making. • Active participation in distributor trade fairs: Planning fair teams, setting up campaign mechanics and tracking order shipments. • Customer data management project: Cleaning, categorizing, and transforming customer data into a structured and operationally usable format.
• Football Referee for Amateur and Professional football matches.
• Managing all operational processes of international projects in the 47 countries of GCC, MENA, LEVANT, CEE and North America Regions • Managing the operational processes of customers in international projects. • Making route plans of field teams. • Arrangement of Customers data for field operation. • Daily operational follow-up. • Managing field agencies, controlling the realization of targets. • Providing entry-level technical support for Mobile Application errors. • Checking the data sent incorrectly by the field workers and resolving the problems. • Calculation of agency costs. • Submitting reports to senior management for issuing customer invoices.
• Managing the operational processes of customers in international projects. • Making route plans of field teams. • Arrangement of Customers data for field operation. • Daily operational follow-up. • Providing entry-level technical support for Mobile Application errors. • Checking the data sent incorrectly by the field workers and resolving the problems.
• Route planning for merchandising teams in West Marmara Region • Making customer visits with merchandising and sales teams • Sending daily sales reports to Sales Managers • Making field visits to acquire new customers
• Import & Export operational tracking • Following up the import incoming loads, informing the customer, preparing the legal documents and organizing the internal transportation • Following up the potential risks during transformation and informing the customer • Providing daily reports to customer representatives
• Import & Export operational tracking • Following up the import incoming loads, informing the customer, preparing the legal documents and organizing the internal transportation • Following up the potential risks during transformation and informing the customer • Providing daily reports to customer representatives