Dubai, United Arab Emirates
Product and partnerships leader with 15+ years driving platform innovation, AI-powered solutions, and strategic ecosystem growth across telecommunications, cloud infrastructure, and B2B SaaS. Currently Head of Product & Partnerships at PCCW Global Console Connect (USD $100M+ ARR platform), where I've led: - AI product roadmap delivering GenAI automation and ML-powered analytics for 800+ enterprise clients - Platform availability improvement from 65% to 99.5% through intelligent automation - 100+ strategic integrations (Google Cloud, Zoom, Verizon, BT, e&) expanding market reach across 40+ countries - Budget ownership of £4M+ with P&L responsibility for product profitability 𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴: ✓ End-to-end product ownership - From vision to market launch to scale ✓ Commercial acumen - Revenue growth, business cases, P&L management ✓ Technical depth - API architectures, cloud platforms, AI/ML integration ✓ Partnership ecosystems - Built alliances with Fortune 500 tech giants ✓ Global execution - Led products across EMEA, APAC, MENA (40+ countries) 𝗣𝗿𝗼𝘃𝗲𝗻 𝗧𝗿𝗮𝗰𝗸 𝗥𝗲𝗰𝗼𝗿𝗱: → PCCW: Launched AI-powered network orchestration platform, driving 35% operational efficiency → BT: Led enterprise connectivity products (SD-WAN, SIP Trunking) for 500+ B2B clients 𝗖𝘂𝗿𝗿𝗲𝗻𝘁 𝗙𝗼𝗰𝘂𝘀: Founded Assetify179 - AI orchestration platform leveraging Claude API for intelligent automation. Building next-gen solutions at the intersection of AI, cloud infrastructure, and product innovation. 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: - IBM AI Product Manager Professional (2025) - Product Management certifications from leading institutions 𝗢𝗽𝗲𝗻 𝗧𝗼: Director/VP roles in Product Management, Strategic Partnerships, or Platform Innovation. Based in London/Dubai, open to EMEA/Global opportunities. Let's connect if you're building the next generation of B2B platforms, AI-powered products, or cloud infrastructure solutions.
Founded AI-powered orchestration platform leveraging Claude API to deliver intelligent automation solutions for enterprise workflows. Building at the intersection of generative AI, cloud infrastructure, and product innovation. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗩𝗶𝘀𝗶𝗼𝗻: Assetify179 enables businesses to orchestrate complex workflows using AI agents, reducing manual operations and accelerating decision-making through intelligent automation. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: - Architected AI orchestration layer integrating Claude API for natural language workflows - Developed scalable microservices architecture handling concurrent AI agent operations - Implemented secure API gateway patterns for enterprise-grade reliability - Built analytics dashboard providing real-time insights into AI performance metrics 𝗞𝗲𝘆 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴𝘀: End-to-end product ownership from concept to code, deepening expertise in AI/ML product development, API design, and go-to-market strategy for emerging technologies. 𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸: Claude API, Python, Node.js, React, PostgreSQL, Docker, AWS
Leading product strategy and ecosystem partnerships for Console Connect, a USD $100M+ ARR B2B SaaS platform serving 800+ global enterprises. Driving AI-powered innovation, platform reliability, and strategic alliance growth across cloud connectivity and network orchestration. 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: - Built AI product roadmap integrating GenAI for automated network provisioning and ML-powered analytics, reducing operational overhead by 35% - Improved platform availability from 65% to 99.5% through intelligent automation and predictive maintenance - Established 100+ strategic integrations with tier-1 partners (Google Cloud, Microsoft Azure, Zoom, Verizon, BT, e&) expanding service reach to 40+ countries - Led cross-functional teams (Engineering, Sales, Marketing) to deliver quarterly product releases on time and within budget - Managed £4M+ product budget with full P&L responsibility, optimizing costs by 25% while accelerating feature delivery 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: → Defined 3-year product vision and roadmap for AI-driven network automation → Launched self-service portal generating 30% increase in customer activation rates → Developed API-first architecture enabling seamless ecosystem integrations → Implemented data-driven product analytics reducing churn by 18% 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀: → Negotiated and closed partnerships with Fortune 500 technology providers → Built co-innovation programs with cloud hyperscalers (GCP, AWS, Azure) → Represented PCCW at industry forums (MWC, Cloud Summit, MEF events) 𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸: API design, microservices architecture, cloud-native platforms, AI/ML integration, network automation (SDN/NFV), DevOps/CI-CD
• Directed service operations for enterprise connectivity solutions across 40+ countries, leading a team of 200+ staff. • Championed an AI-driven transformation initiative, implementing predictive analytics and smart automation that reduced network downtime by 35%. • Spearheaded the global automation strategy, delivering 25% OPEX savings through the implementation of RPA and orchestration platforms. • Standardized global processes via a Service Excellence Framework, ensuring scalability, compliance, and consistent service delivery. • Partnered with internal AI/ML teams to develop and launch self-healing networks, resulting in faster resolution times and stronger SLA adherence. • Improved customer satisfaction scores for multinational clients through proactive service innovation and improved reliability.
• Drove IoT innovation strategy, guiding the company's transition from connected devices to integrated smart ecosystems. • Partnered with R&D, design, and business units to bring IoT products to market across Asia, Europe, and North America. • Defined and executed Go-to-Market (GTM) strategies for IoT solutions, enabling faster adoption and creating new revenue opportunities. • Advocated for and influenced the long-term IoT strategy by introducing AI-powered predictive maintenance capabilities. • Delivered comprehensive competitive analysis and ecosystem assessments that directly shaped LG’s IoT portfolio positioning.
• Supported internal IT operations, ensuring system stability and business continuity across retail and distribution. • Managed logistics and supply chain coordination, optimizing inventory flow and warehouse operations. • Introduced process automation in order management and supply tracking, enhancing efficiency and reducing delays. • Contributed to IT infrastructure improvements, facilitating the company's rapid expansion in the UK and Europe.