Karāchi, Sindh, Pakistan
I am a strategic HR leader currently serving as Deputy General Manager – HR / Head of Department, driving enterprise-wide people strategy across globally distributed teams in a fast-paced BPO and corporate environment. My focus is simple: aligning people strategy with business outcomes while building scalable, high-performance organizations. Over the years, I have led the full spectrum of HR including: End-to-end HR operations for a workforce of 2,500+ employees Enterprise talent acquisition across BPO and corporate functions Workforce planning, organizational design, and succession strategy Compensation, benefits, and compliance across multi-state environments HRIS transformation (Oracle, Paycom) and data-driven HR decision-making A key part of my current role is leading Talent Acquisition at scale, where I have: Successfully closed Director, VP, and C-level roles Built efficient hiring frameworks for both high-volume and leadership hiring Improved hiring turnaround time and quality of hire through process optimization I also led the implementation of an AI-based resume parsing and screening solution, developed in collaboration with the internal tech team. This initiative significantly improved recruiter efficiency, reduced screening time, and introduced data-backed hiring decisions. Some of my key impact areas include: 30% improvement in employee retention through engagement and recognition programs 25% reduction in recruitment turnaround time 70% improvement in HR data accuracy via HRIS transformation Strengthening leadership pipelines through structured succession planning I am particularly passionate about: Building strong workplace cultures Developing future leaders Driving HR transformation through technology and analytics I am now looking to step into Director-level HR roles, where I can contribute at a broader strategic level across global operations.
Leading enterprise HR strategy and operations, acting as the senior HR leader responsible for aligning people strategy with business growth across globally distributed teams. Key Responsibilities: Direct full-spectrum HR operations including talent acquisition, payroll, benefits, compliance, and employee relations Partner with executive leadership to align HR strategy with organizational goals Lead workforce planning, organizational design, and performance management frameworks Oversee compensation structures, incentive programs, and benefits design aligned with market benchmarks Drive employee engagement, culture transformation, and DEI initiatives Optimize HRIS platforms and leverage HR analytics for strategic decision-making Talent Acquisition Leadership: Lead the entire Talent Acquisition function across BPO and corporate hiring Successfully hired Directors, VPs, and C-level executives Improved hiring efficiency through structured sourcing, screening, and selection frameworks Digital HR Innovation: Designed & Implemented an AI-based resume parsing and screening tool, improving recruiter efficiency and shortlisting accuracy Introduced data-driven hiring practices in collaboration with the tech team Key Achievements: Improved employee retention by 30% Reduced recruitment turnaround time by 25% Increased HR data accuracy by 70% through HRIS implementation Strengthened succession pipelines for leadership roles
Led end-to-end HR operations across a multi-state workforce, supporting leadership in driving performance, engagement, and compliance. Key Contributions: Managed full HR lifecycle including recruitment, onboarding, payroll, and employee relations Reduced voluntary turnover by 30% through targeted retention strategies Built leadership development programs and succession planning frameworks Strengthened HR analytics and workforce planning capabilities Ensured compliance with US labor laws and internal policies
Managed HR operations for a large workforce while supporting strategic HR initiatives. Key Contributions: Oversaw HR operations for 2,500+ employees Managed multi-state payroll and benefits administration Improved onboarding efficiency by 20% Supported HRIS implementation and reporting optimization Enhanced employee experience through process improvements
• Managed petty cash and payroll for approximately 400 staff, ensuring timely and accurate payments. • Negotiated prices and reconciled payables with around 80 suppliers, optimizing vendor relationships. • Conducted bank transactions and reconciliations, maintaining financial accuracy and integrity. • Oversaw inventory management of 75,000 units, implementing controls to minimize wastage.
Managed payroll, audits, and financial operations Worked with ERP systems (Navision) Handled multi-entity financial processes and reconciliations